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Good. Different? Aldi follows rivals on self-service and e-commerce

Inside Retail

Thirteen years after Woolworths introduced self-service checkouts to Australian supermarket shoppers, discount grocer Aldi has bowed to the demand for quick and convenient self-serve transactions at its stores. They clearly recognise a need to give consumers choices.

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Customer satisfaction is basically unchanged

Mass Relators

This study includes six retail industries — online retail, department and discount stores, specialty retail stores, drug stores, supermarkets and gas stations — as well as consumer shipping and the U.S. Walmart was in last place in the drug store ranking, sinking 3% to 71. This patience bodes well for retailers.”.

Grocer 52
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Customer satisfaction with retailers is mostly steady

Mass Relators

This study includes six retail industries – online retail, department and discount stores, specialty retail stores, drugstores, supermarkets, and gas stations – as well as consumer shipping and the U.S. After sliding last year, the department and discount stores sector saw its ACSI score hold steady this year at 75.

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Best of 2024: Will Aldi leapfrog Asda as the UK’s third biggest supermarket?

Retail Gazette

According to GlobalData, the German discounter could also knock Asda off its spot as the nation’s third biggest supermarket in as early as 2028, as Asda’s hold on the market has steadily fallen over the last year. However, this is not hampering the discounter. Which grocer offers better value? year on year.