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Kmart MD talks Target merger, shrinkage, and adapting to customer behaviour

Inside Retail

The group, which is made up of discount department store brands Kmart and Target, as well as online marketplace Catch, delivered record earnings during FY23 – a 52 per cent increase on the previous year, to $769 million. While value for money is undoubtedly a large focus for retailers moving forward, stamping out shrinkage is another.

Shrinkage 130
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Retail’s Last-Mile Challenge

Retail TouchPoints

In London, as shoppers return to storied Oxford and Spencer streets after long COVID-19 lockdowns, they’re being greeted by the sight of boarded-up windows and a $23.4 Yet as pundits ponder the death of the department store, the industry is racing to reimagine where and how it sells goods. In the U.S.,

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

Common examples of ORC include when merchandise is stolen and returned for profit or sold through online auctions or in-person sales. Typically, ORC is reliant on a single entity, like an address, credit card or store account that connects a complex crime ring across retail stores. The report also found that there was a 26.5%