Remove Department Stores Remove Fulfillment Remove Promotions Remove Store Layout
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The Evolution of Retail Formats: Adapting to Environmental and Social Forces

Retail Focus

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. These department stores were typically found in major cities, catering to urban consumers’ needs.

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Transforming Retail Spaces for Today’s Generation of Shoppers

Retail TouchPoints

With this, retailers are designing store layouts with dedicated areas to showcase new and different products for varying tastes and trends, creating an ever-changing experience for shoppers. The concept of personalization is not limited to individual stores but also extends to the overall mall experience.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

We have continuously worked with all our tenants to come up with robust marketing strategies to encourage customer traffic and spending, including creating promotional areas at high traffic areas, assisting with shopping and dining vouchers, and continuing with our shopper rewards and redemption programs. You can download it here.