Remove Customer Retention Remove Shopping Remove Target Market
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5 Top Customer Service Articles of the Week 8-8-2022

Hyken

(CEOWORLD Magazine) Creating a positive customer experience is key to keeping your target market coming back, whether you’re operating a digital business or a brick-and-mortar storefront. That said, you’ll enjoy this author’s version of how to WOW your customers.

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Smarter data: Reach high-propensity shoppers and deliver optimal digital impact

Inside Retail

It’s time to target people, not browsers. So how do you know how, when and where Aussies are shopping and reach the right consumer for optimal digital impact in a sea of brand switching? Improved customer retention – by targeting a high-propensity audience with relevant and engaging content, you can improve customer retention.

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How Retail Loyalty Programs Hook Gen Z: A Marketing Strategy That All Students Need to Learn

365 Retail

Loyalty programs have been a mainstay of retail customer retention for decades, but their effect has never been as deep as it is with Gen Z consumers. By fostering a sense of belonging and exclusivity, Nike is capitalising on Gen Z’s desire for unique, customised experiences.

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Top 10 Reasons Why Your Store Needs a Complete POS System

RETAIL MANAGEMENT SOFTWARE

When shopping for the best point of sale for your retail business, search for one that is highly secure, easy to use, affordable, durable, accepts all major cards, has a long battery life, robust processor, and an enterprise-grade operating system. That will lead to servicing more customers at a time and saving your customers time and energy.

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Clear vision – omnichannel retailing for optical brands

I Vend

Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so. That is a massive step towards beating competition and taking a bigger share of the optical retail pie.

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Master Local Search Engine Optimization for Business Growth and Visibility

Small Biz Trends

Imagine a potential customer searching for a coffee shop just around the corner. By focusing on local SEO strategies, you can enhance your visibility in search results, connect with your community, and drive more customers through your doors. Respond promptly to customer reviews.

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Leveraging CXM Technology for Clienteling

Storis

Key components of successful clienteling include proactive communication, personalized recommendations, and a focus on customer satisfaction. For furniture and appliance retailers, clienteling offers numerous benefits, including increased customer retention, higher average order values, and enhanced brand loyalty.