Retail TouchPoints

JUNE 29, 2021

In 2021, retailers will utilize the data they’ve gathered over the past year to focus on customer retention and fostering brand loyalty. Retailers will be able to differentiate between one-off customers and repeat customers so that they can target returning customers with promotions, understand their price sensitivity and more.

Payment Services 276

Payment Services Checkout Customer Retention Kiosk 276

365 Retail

MAY 6, 2025

The current consumer behaviour patterns and business techniques that businesses should use to meet consumer requirements. Full-cycle Mobile App Development Services provide the necessary services for retailers to implement life-like features through integrated UX design and payment infrastructure and post-launch performance testing.

Payment Services 52

Payment Services Checkout Customer Retention Consumer 52

Small Biz Trends

JUNE 7, 2025

Develop a Comprehensive Business Plan: Outline your business vision, unique value proposition, and pricing strategies to ensure alignment with your goals and attract customers. Access Model : Customers pay for access rather than ownership.

Payment Services 70

Payment Services Inventory Management Management Promotions 70

Small Biz Trends

JUNE 18, 2025

Key Components: Optimize store layouts, ensure personalized engagement, invest in staff training, and actively request customer feedback to improve overall satisfaction. Definition and Importance Retail customer experience is the sum of all aspects influencing how a customer feels about your business.

Customer Experience 74

Customer Experience Payment Services Store Layout Promotions 74

Cisco Retail

FEBRUARY 18, 2022

Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options. Buying online and returning in-store is only one of many possible combinations of the online/offline shopping journey. Attracting and Engaging Customers.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

365 Retail

MARCH 25, 2025

In addition, as customers become used to tailored experiences, they will turn towards competitors who have better services if a business does not provide what their customers need. Customer service helps businesses mitigate this risk and build better relationships with customers.

Payment Services 52

Payment Services Customer Retention Customer Experience Advertising 52

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. .

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Inside Retail

FEBRUARY 28, 2022

Shippit was their first-ever platform for national freight, replacing the dated, manual process of fulfilling orders over the phone, including updating addresses manually and processing payments over the phone. Learn more about how Shippit can support your business, talk to our experts today!

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. But this isn’t simply a return to 2019 – the post-pandemic shoppers of 2023 have higher expectations and demands. Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

I Vend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it? Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

Independent Retailer

OCTOBER 20, 2022

Though collecting customer information and adding phone numbers to a database is easy, it requires finesse and market research to understand how best to utilize SMS to speak your customers’ language. 5 Ways to Use SMS for Your Small Business. Proof That Texting Customers Works. back to top. back to top.

Consumer 98

Consumer Customer Retention Marketing Promotions 98

Retail Dive

JUNE 6, 2025

Dive Insight: Torrid’s store-closure plans overshadowed other aspects of its Q1 report, including the impact of tariffs and its lowered revenue guidance. The company revised its sales outlook after pausing its footwear business, expected to hurt sales by $40 million to $45 million this year.

Payment Services 92

Payment Services Department Stores Drop-Shipping Planning 92

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Storis

MAY 17, 2024

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

365 Retail

SEPTEMBER 16, 2024

It’s essential to balance having enough staff to provide excellent customer service without overstaffing, which can drain resources. Finally, marketing should be targeted and cost-effective, using strategies that provide a clear return on investment. One effective approach is to negotiate favourable payment terms with suppliers.

Payment Services 52

Payment Services Planning Inventory Management Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

365 Retail

NOVEMBER 10, 2022

Any successful business will have a foothold in both, in some way. This is even if they’re primarily an eCommerce business or solely land-based. There are various social media platforms that are free to use and can reach a large audience quickly, if the customer-base is studied intently and the right marketing strategy is applied.

Promotions 52

Promotions Payment Services Customer Retention Returns 52

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. Customers interact with an average of six digital touchpoints when engaging with a retail brand, oftentimes unpredictably, says Cheetah Digital’s report.

Payment Services 59

Payment Services Customer Retention Consumer Customer Experience 59

Rangeme

SEPTEMBER 18, 2023

This can translate into enhanced brand loyalty, word-of-mouth marketing, and customer retention, which are all crucial for emerging brands looking to establish a firm footing in the market. They provide a platform for manufacturers to negotiate better terms and conditions, including pricing, delivery, and payment schedules.

Payment Services 52

Payment Services Customer Retention Marketing Returns 52

Small Biz Trends

JUNE 29, 2023

Understanding the Role of a Customer Service Representative A customer service representative is the key liaison between a company and its customers, addressing myriad inquiries relating to products and services. The role of a customer service representative is deeply rooted in customer orientation.

Payment Services 73

Payment Services ATS Accounting Fulfillment 73

Retalon

AUGUST 22, 2023

GMROI – Gross Margin Return on Inventory Investment Definition GMROI measures how efficient and profitable you are at turning your inventory into gross profit. It provides insight into which products generate the highest return on investment. Lifting conversion rate just a few percentage points has a big revenue impact.

Customer Retention 41

Customer Retention Returns Payment Services Promotions 41

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. Additionally, consumers today are more conscious of their spending and gravitate towards sustainable products.

Payment Services 52

Payment Services Consumer Inventory Management Shopping 52

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. Additionally, consumers today are more conscious of their spending and gravitate towards sustainable products.

Payment Services 52

Payment Services Consumer Inventory Management Shopping 52

V Count

MAY 6, 2024

Understanding Why Customers Leave Empty-Handed Understanding why customers decide not to make a purchase and leave a store empty-handed can provide businesses with an invaluable insight, almost akin to a golden key, that can help prevent significant revenue losses. How do People Counting Solutions Address This Solution ?

Payment Services 52

Payment Services Checkout Store Layout Returns 52