Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Inside Retail

NOVEMBER 15, 2021

And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. The platform is free of charge and works through a handy commission structure. On average, they can save $410.60 a year on their bill.

Payment Services 246

Payment Services Customer Retention Marketing Consumer 246

Retail Focus

MARCH 25, 2025

A well-designed loyalty program effectively rewards customers, offering incentives for repeat business, referrals, and brand engagement. By creating positive experiences and a sense of value, loyalty programs can boost engagement, improve loyalty, and increase revenue.

Payment Services 130

Payment Services Customer Retention Returns Customer Experience 130

365 Retail

MAY 6, 2025

The last decade has brought dramatic changes to retail operations, where mobile applications have become crucial factors in that transformation process. The year 2025 marks a point where businesses can no longer afford to consider mobile strategy a competitive advantage because it has become the minimum requirement in modern retail.

Payment Services 52

Payment Services Checkout Customer Retention Consumer 52

Retail TouchPoints

JUNE 29, 2021

Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

Payment Services 276

Payment Services Checkout Customer Retention Kiosk 276

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. As digital-first shopping is here to stay, retailers must invest in connected experiences — and success hinges on frictionless operations. A unified front has to span the entire customer journey.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Retail TouchPoints

MAY 28, 2021

Thoughts of poor customer service probably ring a bell in your own mind, and these opinions are hard to change — but there is hope. Customer service is changing rapidly to meet consumer behavior, providing smoother, more integrated experiences than ever before. 3 Data-Backed Reasons why Customer Service is Essential.

Payment Services 179

Payment Services Customer Retention Customer Experience Marketing 179

365 Retail

MARCH 25, 2025

Customer service impacts business survival in this day and age where every retailer competes against one another. Providing great customer service helps businesses distinguish themselves and build customer loyalty while acquiring new clients and enhancing their reputation.

Payment Services 52

Payment Services Customer Retention Customer Experience Advertising 52

Small Biz Trends

DECEMBER 15, 2022

The newest Zoho Desk capabilities include Blended Conversations, a seamless combination of human-driven and bot-powered conversational service experiences, as well as refinements to the user interface to bolster accessibility. Much of the Zoho Desk platform is dedicated to self-service. What Is Zoho Desk? Who Uses Zoho Desk?

Payment Services 136

Payment Services Fulfillment Customer Experience Management 136

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. It also frees up store associates to provide more personalized customer service, which differentiates many small retail businesses from their online or big-box competitors.

Payment Services 97

Payment Services Point of Sale Customer Retention Customer Experience 97

365 Retail

MARCH 25, 2025

Now, rather than abandoning traditional casino experiences, online operators have found ways to seamlessly blend digital convenience with the essence of classic gaming. Platforms like Karamba offer live casino experiences that mimic playing at a brick-and-mortar casino, complete with real dealers and interactive gameplay.

Payment Services 52

Payment Services Customer Retention Accounting Promotions 52

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. From afar, customer service seems like it should be simple. Just answer any questions your customers may have. Right? . Lead with Empathy.

Payment Services 117

Payment Services Customer Retention Marketing ATS 117

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Opening up a new arm of the business. Joining Shippit opened a completely new arm of the business for Merchgirls. Reduce costs with fulfilment optimisation.

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Cisco Retail

FEBRUARY 18, 2022

As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

Independent Retailer

SEPTEMBER 21, 2022

Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. The first step in the sales funnel is getting the customer’s attention. Customer Retention. by Devin Partida.

Payment Services 98

Payment Services Customer Retention Advertising Location 98

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. .

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Small Biz Trends

JUNE 29, 2023

As you look to expand your small business, each employee becomes a critical component in building robust customer relationships and boosting customer satisfaction levels. The customer service representative emerges as a pivotal figure, often embodying the company’s image.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

Retail Bound

MARCH 21, 2024

In this comprehensive guide, we’ll explore the strategic utilization of net terms to drive expansion and bolster revenue growth for wholesale retailers. By providing flexibility in payment timelines, wholesale retailers can attract customers who may be inclined to purchase more goods knowing they have additional time to pay.

Payment Services 52

Payment Services Wholesale Supply Chain Management Customer Retention 52

I Vend

APRIL 12, 2022

But increasingly, retail stores are realising that profitability is about more than the size of individual transactions: it’s about each customer’s total spend over the entire life of their relationship with the brand, which is facilitated by retail loyalty programs. Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

Retail Focus

MAY 18, 2021

In the retail sector, there have been limited opportunities for small businesses to function, and therefore make enough sales revenue to stay afloat. Cutting costs is a great way to increase the profit margin for a business; however, not all cutting of costs will result in a happy ending. Customer Retention is Key.

Payment Services 147

Payment Services Customer Retention Operating Expenses Marketing 147

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Some POS systems are designed with small to medium businesses in mind, some offer industry-specific features, and some cover all grounds and are flexible.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

365 Retail

SEPTEMBER 16, 2024

Retail businesses face constant challenges, from fluctuating market conditions to changing consumer demands. Smart financial planning is essential to navigating these challenges effectively, ensuring smooth operations, and ultimately driving growth. Staffing is another major expense that should be monitored closely.

Payment Services 52

Payment Services Planning Inventory Management Management 52

V Count

SEPTEMBER 15, 2022

A modern POS system lets you accept customer payments at a specific location or on the go and can help you track your sales in an efficient way. Some POS systems are designed with small to medium businesses in mind, some offer industry-specific features, and some cover all grounds and are flexible.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

I Vend

OCTOBER 6, 2022

iVend Retail Ecosystem Get the synergy flowing in your retail business. Learn more about iVend’s integrated retail technology platform. A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

I Vend

MARCH 14, 2023

Mobile POS allows store associates to get alongside customers as they are making their buying decisions. It offers a wide range of customer-focussed services: for example: Locate items – the associate can use the mPOS to see which items the shopper has browsed, or reserved, online, and help them locate the item in the store.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

Rangeme

OCTOBER 8, 2024

With CPG brands under immense pressure, cash flow is continuing to be a major blocker for scaling revenue growth, and sometimes it’s difficult to find how to fulfill these orders. One of the downsides of factoring is that it’s an extremely manual process; try to get ahead of this and establish a relationship before you need it.

Finance 52

Finance Payment Services Customer Retention Fulfillment 52

Star Miconics

MARCH 29, 2024

This innovative method has facilitated the rapid processing and easy readability of product information by both computers and humans. By connecting barcode scanners to cloud-based POS and inventory management systems, retailers can achieve real-time visibility into stock levels, sales data, and customer preferences.

Payment Services 59

Payment Services Inventory Management Checkout Point of Sale 59

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

In the competitive world of sporting goods retail, businesses face unique challenges that require tailored solutions. Managing inventory, processing sales efficiently, and providing a seamless customer experience are just a few critical tasks. Vendor Management: Streamline supplier communication and order processing.

Sporting Goods 52

Sporting Goods Payment Services Inventory Management Point of Sale 52

Storis

APRIL 12, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Membership programs require customers to pay to join, creating exclusivity.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Recent research reveals that a noteworthy 73% of customers express a preference for online shopping even after physically visiting a store, primarily driven by the convenience and user-friendly nature of online platforms. This includes highly personalized services, interactive elements, and rewards programs.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

MAY 16, 2023

Online business is any commercial activity that is conducted online. This can include anything from e-commerce sites to social media platforms. This article will discuss several reasons why an online business is better. This can be a huge advantage in generating sales and revenue.

Payment Services 52

Payment Services Customer Retention Point of Sale Consumer 52

Rain Pros

AUGUST 18, 2023

The accessibility and convenience offered by online shopping platforms have led to significant shifts in consumer behavior, and traditional retailers must adapt to ensure they remain competitive and meet evolving customer expectations. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52