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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. .

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting. They’re also emphasizing on customer retention, rewarding and incentivizing current customers to spend more. The store experience is a big part of REI’s success.

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Importance of Queue Management for Retailers and Other Physical Businesses

V Count

Restaurants, bars, and cafes can eliminate long wait times to some degree by using a reservation system that allows customers to book a table in advance. Establishments that serve food and drinks pull most of their customers from the storefront, and these said customers arrive without any prior announcements.