Small Biz Trends

JULY 26, 2025

Comprehending its components and challenges is crucial for businesses aiming to improve their overall service. Exploring effective strategies can greatly impact your business’s success and customer retention. For instance, when transactions are quick and error-free, 18% of customers report increased satisfaction.

Payment Services

Small Biz Trends

JULY 22, 2025

The platform supports 24/7 customer service and personalized onboarding, helping you manage your omnichannel operations effectively. With features like omnichannel gift cards and loyalty programs, you can improve customer retention and encourage repeat business through various sales channels.

Payment Services

Retail Focus

MARCH 25, 2025

In todays competitive market, businesses seek ways to connect with customers, build loyalty, and encourage repeat purchases. A well-designed loyalty program effectively rewards customers, offering incentives for repeat business, referrals, and brand engagement.

Payment Services

Retail Smart Guys

JUNE 10, 2025

Improved Customer Retention Through Data-Driven Engagement Use customer data to personalize the shopping experience, send targeted offers, and build loyalty. 65% of MSMEs say customer retention is easier with an e-commerce site. Scalable Growth with Future-Ready Solutions E-commerce platforms are built for growth.

Payment Services

Small Biz Trends

JUNE 18, 2025

Key Components: Optimize store layouts, ensure personalized engagement, invest in staff training, and actively request customer feedback to improve overall satisfaction. Understand areas needing improvement and show customers their opinions matter by implementing necessary changes.

Customer Experience

Small Biz Trends

JULY 27, 2025

A subscription business model allows customers to pay a recurring fee for continuous access to products or services, creating a reliable revenue stream for businesses. This model typically involves automatic renewals except the customer opts to cancel. As this model grows, projected to reach $1.5

Payment Services

Small Biz Trends

JULY 25, 2025

Key Takeaways Diverse Opportunities: The fashion industry offers various business ideas like sustainable clothing, personalized styling services, and online boutiques, allowing entrepreneurs to explore their passion and creativity. Online Boutique Set up an e-commerce platform to sell curated fashion collections.

Fashion

Small Biz Trends

JUNE 7, 2025

Key Takeaways Understand Subscription Models: Familiarize yourself with various subscription models, including replenishment, curation, access, and membership, to choose the best fit for your business. In today’s fast-paced world, subscription businesses are booming. Access Model : Customers pay for access rather than ownership.

Payment Services

365 Retail

JULY 2, 2025

Personalisation is a powerful tool, allowing businesses to maintain their market position. E-commerce businesses recognise the need to focus on mobile-first designs and launch specific applications for users’ convenience. Besides, integrating payment systems that process transactions instantly is a benefit.

Payment Services

Retail Customer Experience

JUNE 25, 2025

presented by Photo:MobiDev June 25, 2025 by Retail Customer Experience In a fast-paced industry like retail or hospitality, keeping up with changing trends and demand is difficult. Venue managers can select custom time periods — days, weeks or entire seasons — and receive demand and revenue forecasts in seconds.

Planning

Small Biz Trends

JULY 30, 2025

Accurate inventory data aids in better forecasting and demand planning , allowing you to align stock levels with market demand. This optimization not only improves order fulfillment rates but strengthens relationships with suppliers and customers by guaranteeing reliable and timely delivery of products.

Inventory Management

365 Retail

MARCH 25, 2025

Platforms like Karamba offer live casino experiences that mimic playing at a brick-and-mortar casino, complete with real dealers and interactive gameplay. This combination of technology and reality ensures that customers still feel connected to the traditional casino experience. More and more, shoppers want quick and easy transactions.

Payment Services

Small Biz Trends

JUNE 23, 2025

With the right CCM approach, you can deliver personalized content, manage multimedia communications, and utilize data analytics for insights, ultimately driving growth and efficiency in your business. Personalization can significantly increase engagement rates, making customers feel valued.

Management

365 Retail

MARCH 25, 2025

In addition, as customers become used to tailored experiences, they will turn towards competitors who have better services if a business does not provide what their customers need. Customer service helps businesses mitigate this risk and build better relationships with customers.

Payment Services

365 Retail

JUNE 6, 2025

By 2025, the differences between traditional retail and digital payments will be almost gone. As more and more customers use digital wallets, stablecoins, and blockchain-based loyalty schemes, retailers are feeling more and more pressure to add cryptocurrency to their systems. Retail Case Studies: Who’s Already On Board?

Payment Services

Small Biz Trends

JUNE 10, 2025

Key Takeaways Understand the Industry: Familiarize yourself with current market trends such as natural products and tech integration to align your salon offerings with consumer demands. From crafting a solid business plan to finding the perfect location, every detail matters. Dreaming of opening your own hair salon?

Payment Services

Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% The businesses that stay agile and data-driven are set to benefit the most.

Customer Retention

Retail TouchPoints

JULY 14, 2021

The reality today is that businesses need to be online to maximize their profits; the FOMO (fear of missing out) is just too real. Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions.

Payment Services

Retail TouchPoints

SEPTEMBER 29, 2021

While subscriptions have been an option for consumers in a number of retail environments — from apparel and pet supplies to media consumption — the COVID-19 pandemic accelerated the adoption of subscriptions in a variety of industries that turned to payment technology to adapt their business. What Makes Subscriptions Appealing?

Payment Services

Retail Focus

SEPTEMBER 1, 2024

By building an intelligently optimised online customer journey you can achieve higher sales conversion rates, improved customer retention, and a stronger, more recognisable brand. This stage is followed by consideration, in which your potential customers research and compare your and your competitors’ products.

Customer Retention

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payment Services

Inside Retail

NOVEMBER 15, 2021

They say a company’s most loyal customers are also its most profitable. And in a market that has been significantly affected by the pandemic, building a strong and loyal customer base has never been more important, especially as times continue to remain uncertain. On average, they can save $410.60 a year on their bill.

Payment Services

Inside Retail

JUNE 28, 2021

To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. While 88 per cent of retail marketers share integrated tech stacks with advertising teams, this alignment alone is not enough. And consumers can feel it.

Customer Experience

Retail TouchPoints

JUNE 23, 2022

Personalize Your Back-to-School Marketing. Personalization has been held up as the gold standard for ecommerce CX across the board, but the reality of customer demand for personalized experiences appears to be more nuanced. Give Back-to-School Shoppers Alternative Payment Options.

Payment Services

Retail TouchPoints

MAY 28, 2021

Many brands miss their business goals, not because they have a poor product or their marketing strategy is weak. They miss their goals because they don’t prioritize customer service. And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated.

Payment Services

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. . But 2023 won’t be the year it becomes mainstream.

Customer Retention

Inside Retail

FEBRUARY 28, 2022

Merchgirls is a creative agency, focusing on creating merchandise that’s twice as nice for the broader market. To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. Reduce costs with fulfilment optimisation.

Merchant Services

Retail Focus

MAY 18, 2021

In a time of economic downturn, most businesses will be looking for ideas on how to cut costs and maximise their profits wherever possible. In the retail sector, there have been limited opportunities for small businesses to function, and therefore make enough sales revenue to stay afloat. Customer Retention is Key.

Payment Services

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In the face of unprecedented and challenging market disruptions, forward-thinking retailers are turning to mobile POS systems to maximize productivity and profits. In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Modernize Payments.

Payment Services

Small Biz Trends

DECEMBER 15, 2022

The anchor application in the Zoho Corporation’s customer service platform, Zoho Desk is a customizable, web-based help desk software that lets users efficiently manage customer support activities. Much of the Zoho Desk platform is dedicated to self-service. Who Uses Zoho Desk? Zoho Desk New Capabilities.

Payment Services

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. Adoption of the omnichannel distribution system and cross-channel marketing.

Retail Trends

Independent Retailer

SEPTEMBER 21, 2022

Here are some common problems small business owners might encounter and how to overcome them: Capturing Leads Debt Collection Owner Dependence Customer Retention Maintaining Quality Client Dependence. The first step in the sales funnel is getting the customer’s attention. Customer Retention. Capturing Leads.

Payment Services

Independent Retailer

OCTOBER 20, 2022

More businesses are realizing the benefits of capitalizing on a long-established communication tool: texting. Though collecting customer information and adding phone numbers to a database is easy, it requires finesse and market research to understand how best to utilize SMS to speak your customers’ language. back to top.

Consumer

Retail Bound

MARCH 21, 2024

In this comprehensive guide, we’ll explore the strategic utilization of net terms to drive expansion and bolster revenue growth for wholesale retailers. By providing flexibility in payment timelines, wholesale retailers can attract customers who may be inclined to purchase more goods knowing they have additional time to pay.

Payment Services

CJ Retail Solutions

AUGUST 17, 2024

This changes in the way consumers engage with brands and make decisions about what to buy is the result of a number of factors, such as mobile payment systems & e-commerce platforms. Data-driven marketing using POS systems helps understand and target customers.

Marketing

Hyken

OCTOBER 8, 2021

Doug Liantonio is the Marketing Outreach Analyst at Gravy Solutions , a company that helps subscription-based businesses recover failed payments and retain customers. As a business owner, it’s shockingly easy to forget that. Lead with Empathy. Behind every subscription is a person.? .

Payment Services

I Vend

APRIL 12, 2022

The European Business Review recently reported , for example, on research that put the cost of acquisition at five times higher than retention. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it? Mobile POS – for in-aisle service and orders.

Payment Services