Retail TouchPoints

AUGUST 28, 2023

To maximize both sales and profitability this holiday season, both retailers and brands will need to focus on customer retention and loyalty: “A lot of switching happened over the past few years, and now consumers are looking for value and quality,” said Garf.

Returns 216

Returns Fulfillment Shipping Checkout 216

Retail TouchPoints

JULY 5, 2022

In 2021, retailers shaped their omnichannel strategies around two key issues: customer acquisition ( 63% ) and customer retention ( 58% ). While some companies have successfully rolled out robotics , others are focusing on automated task management and prioritization tools.

Fulfillment 248

Fulfillment Social Commerce Customer Retention Consumer 248

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. View the session on demand.

Point of Sale 274

Point of Sale Checkout Consumer Promotions 274

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Real-time product assortments and pricing are more likely to be automated, optimizing effort, time, and management of price updates. Optimize Inventory Management. In addition, managing inventory based on market demands gives you an advantage over your competitors. Improve Customer Experience. Expand Retail Chain Stores.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In a retail environment, there is often a minimal delineation between the front and back of store operations. The right technology can help avoid any disconnect between these two functions and increase the efficiency of moving products between the front and back of the store. Workforce Management.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The world of retailing is shifting as a result, retail store operators must find new ways of catching consumers’ digital attention, including curbside & BOPIS, clienteling, personalization, social marketing, loyalty, interactive web design, Livestream shopping, and the evolving user experience.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. A POS system is a must-have for almost all retail stores. Each customer’s shopping journey is unique and each store operates differently.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98