Inside Retail

JUNE 28, 2021

This is particularly relevant in the retail world, where technology is blurring the physical-digital divide and disrupting how consumers shop from pick-up-in-store programs to cashier-less stores, mobile payments and digital wallet services. Today, retailers have more data at their disposal than ever before.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

365 Retail

JUNE 6, 2025

By 2025, the differences between traditional retail and digital payments will be almost gone. As more and more customers use digital wallets, stablecoins, and blockchain-based loyalty schemes, retailers are feeling more and more pressure to add cryptocurrency to their systems.

Payment Services 52

Payment Services Management Checkout Customer Retention 52

Retail TouchPoints

JUNE 23, 2022

Give Back-to-School Shoppers Alternative Payment Options. Regardless of your customers’ age demographic, it’s a smart idea to offer digital wallet payment options at checkout. This alternative form of payment was popular with all age groups in the survey, although the reasons for its popularity seem to vary by generation.

Payment Services 304

Payment Services Checkout Drop-Shipping Customer Retention 304

Small Biz Trends

JUNE 7, 2025

Develop a Comprehensive Business Plan: Outline your business vision, unique value proposition, and pricing strategies to ensure alignment with your goals and attract customers. Access Model : Customers pay for access rather than ownership.

Payment Services 70

Payment Services Inventory Management Management Promotions 70

Retail Smart Guys

JUNE 10, 2025

Improved Customer Retention Through Data-Driven Engagement Use customer data to personalize the shopping experience, send targeted offers, and build loyalty. 65% of MSMEs say customer retention is easier with an e-commerce site. Scalable Growth with Future-Ready Solutions E-commerce platforms are built for growth.

Payment Services 52

Payment Services Customer Retention Shopping Marketing 52

Small Biz Trends

JUNE 17, 2025

Importance of Customer Experience Customer experience plays a crucial role in the success of your small business. Positive experiences can lead to repeat business, word-of-mouth referrals, and increased revenue. Conversely, negative experiences can deter customers and damage your brand’s reputation.

Customer Experience 70

Customer Experience Payment Services Checkout Returns 70

365 Retail

MAY 6, 2025

The current consumer behaviour patterns and business techniques that businesses should use to meet consumer requirements. Full-cycle Mobile App Development Services provide the necessary services for retailers to implement life-like features through integrated UX design and payment infrastructure and post-launch performance testing.

Payment Services 52

Payment Services Checkout Customer Retention Consumer 52

Retail TouchPoints

MAY 28, 2021

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

Payment Services 179

Payment Services Customer Retention Customer Experience Marketing 179

Small Biz Trends

JUNE 18, 2025

Key Components: Optimize store layouts, ensure personalized engagement, invest in staff training, and actively request customer feedback to improve overall satisfaction. Understand areas needing improvement and show customers their opinions matter by implementing necessary changes. How can retailers personalize the shopping experience?

Customer Experience 74

Customer Experience Payment Services Store Layout Promotions 74

365 Retail

MARCH 25, 2025

In addition, as customers become used to tailored experiences, they will turn towards competitors who have better services if a business does not provide what their customers need. Customer service helps businesses mitigate this risk and build better relationships with customers.

Payment Services 52

Payment Services Customer Retention Customer Experience Advertising 52

Retail Assist

JANUARY 17, 2023

Brand advertising spend on some of these channels may reduce in favour of retail media networks: these are expected to grow as large retailers look to leverage their digital platforms to generate advertising revenue from their valuable real-time first-party data insights. .

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Inside Retail

FEBRUARY 28, 2022

During this time, Merchgirls defaulted to manually fulfilling orders, requiring in-house staff to manage their bookings individually via phone and email with carriers. As a result, Merchgirls saw an exponential increase in both return business and conversion rate, increasing by 90 per cent and 300 per cent, respectively. .

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

Equipping staff with enterprise-class mobile POS can add valuable mobility and visibility to the inventory management process. This will enable them to better meet customer needs and ensure they are available to receive and replenish stock items when trucks arrive. This will allow you to serve more customers and save them time.

Payment Services 97

Payment Services Point of Sale Customer Retention Customer Experience 97

Cisco Retail

FEBRUARY 18, 2022

Online commerce generally existed in parallel to the in-store experience, effectively as a separate, and in some cases competing business to the physical stores, duplicating many of the lines of business. One of the clearest opportunities to integrate the various channels that retailers manage, is in the shopping experience.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

Small Biz Trends

DECEMBER 15, 2022

The anchor application in the Zoho Corporation’s customer service platform, Zoho Desk is a customizable, web-based help desk software that lets users efficiently manage customer support activities. Much of the Zoho Desk platform is dedicated to self-service. Who Uses Zoho Desk?

Payment Services 135

Payment Services Fulfillment Customer Experience Management 135

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.

Retail Trends 111

Retail Trends Consumer Payment Services Fulfillment 111

I Vend

OCTOBER 6, 2022

iVend Retail Ecosystem Get the synergy flowing in your retail business. Learn more about iVend’s integrated retail technology platform. A retail business without a point of sale system seems unthinkable. Retail technology drives growth, through enhanced customer experience and increased sales.

Inventory Management 98

Inventory Management Payment Services Point of Sale Checkout 98

Retail Bound

MARCH 21, 2024

In this comprehensive guide, we’ll explore the strategic utilization of net terms to drive expansion and bolster revenue growth for wholesale retailers. By providing flexibility in payment timelines, wholesale retailers can attract customers who may be inclined to purchase more goods knowing they have additional time to pay.

Payment Services 52

Payment Services Wholesale Supply Chain Management Customer Retention 52

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. Running a retail business is rarely an easy task, if ever. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

I Vend

MARCH 14, 2023

Checkout – the shopper can avoid queues at the fixed POS, by completing the contactless payments at the mPOS. The use of mPOS to deliver all the above functions elevates the customer experience, and brings back the human touch in shopping. mPOS offers the opportunity to save the sale and increase revenue.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

V Count

SEPTEMBER 15, 2022

If you’re running a brick-and-mortar business, you may want to invest in one of these point-of-sale systems. Running a retail business is rarely an easy task, if ever. As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Small Biz Trends

JUNE 10, 2025

Tech Integration : Salons increasingly use technology for scheduling, customer management, and marketing efforts, enhancing customer experience and operational efficiency. Sustainability : Consumers favor salons adopting eco-friendly practices, from sourcing products to managing waste.

Payment Services 62

Payment Services Beauty and Health Clienteling Location 62

Independent Retailer

OCTOBER 20, 2022

Though collecting customer information and adding phone numbers to a database is easy, it requires finesse and market research to understand how best to utilize SMS to speak your customers’ language. 5 Ways to Use SMS for Your Small Business. Proof That Texting Customers Works. back to top. back to top.

Consumer 98

Consumer Customer Retention Marketing Promotions 98

Retail Minded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Also, it maintains customer interest and showcases new or seasonal products.

Payment Services 52

Payment Services Store Layout Customer Retention Inventory Management 52

Retail Dive

JUNE 6, 2025

Dive Insight: Torrid’s store-closure plans overshadowed other aspects of its Q1 report, including the impact of tariffs and its lowered revenue guidance. The company revised its sales outlook after pausing its footwear business, expected to hurt sales by $40 million to $45 million this year.

Payment Services 91

Payment Services Department Stores Drop-Shipping Planning 91

RETAIL MANAGEMENT SOFTWARE

JULY 8, 2024

In the competitive world of sporting goods retail, businesses face unique challenges that require tailored solutions. Managing inventory, processing sales efficiently, and providing a seamless customer experience are just a few critical tasks. Vendor Management: Streamline supplier communication and order processing.

Sporting Goods 52

Sporting Goods Payment Services Inventory Management Point of Sale 52

Storis

MAY 17, 2024

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Reducing customer defection rate by 5% can increase profitability by 25-125%.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

365 Retail

SEPTEMBER 16, 2024

This guide provides actionable strategies to streamline retail operations by setting clear financial priorities, managing cash flow, and optimising resources. For many retailers, inventory management, staffing, and marketing are key areas that require careful planning. Staffing is another major expense that should be monitored closely.

Payment Services 52

Payment Services Planning Inventory Management Management 52

I Vend

JULY 9, 2024

Customer engagement Customer engagement and experience is essential to business success in retail – in fact 81% of businesses say that it is a key competitive differentiator – because of the way that it drives customer retention and average spend and increased profits.

Inventory Management 52

Inventory Management Supply Chain Management Payment Services Checkout 52

Rangeme

OCTOBER 8, 2024

With CPG brands under immense pressure, cash flow is continuing to be a major blocker for scaling revenue growth, and sometimes it’s difficult to find how to fulfill these orders. One of the downsides of factoring is that it’s an extremely manual process; try to get ahead of this and establish a relationship before you need it.

Finance 52

Finance Payment Services Customer Retention Fulfillment 52

CJ Retail Solutions

AUGUST 17, 2024

These days, retailers use technology to give customers smooth, customized shopping experiences. This changes in the way consumers engage with brands and make decisions about what to buy is the result of a number of factors, such as mobile payment systems & e-commerce platforms.

Marketing 52

Marketing Point of Sale Payment Services Promotions 52

365 Retail

NOVEMBER 14, 2022

But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical. Inventory management is key. It’s imperative to manage your inventory effectively ahead of Black Friday and Cyber Monday. Plan, plan and plan some more!

Merchant Services 59

Merchant Services Payment Services Inventory Management Fulfillment 59

Storis

APRIL 12, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 18, 2024

Talk to a Sales Professional What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Customer Lifetime Value (CLV) refers to the net revenue earned throughout a relationship with a customer, encompassing all their purchases over time.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Storis

APRIL 12, 2024

Promoting customer loyalty programs is critical to sustained retail success. What is Customer Lifetime Value? Customer loyalty builds brand affinity and maximizes customer lifetime value (CLV). Membership programs require customers to pay to join, creating exclusivity.

Payment Services 52

Payment Services Customer Retention Promotions Accounting 52

Small Biz Trends

JUNE 29, 2023

This article details the specifics of crafting a precise and comprehensive customer service representative job description tailored for a small business environment. This guide aims to help small business owners or hiring managers attract highly competent candidates and establish a customer-centric culture within their teams.

Payment Services 73

Payment Services ATS Accounting Fulfillment 73