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The Human Element: People Skills in Inventory Management

Retail Smart Guys

. #3 Customer Relations: The Face of Your Inventory Management Customer satisfaction hinges on the accuracy and timeliness of order fulfillment. Inventory managers equipped with strong people skills can adeptly manage customer inquiries, address complaints, and handle special requests with empathy and professionalism.

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12 Critical Retail Industry Performance Metrics (2020)

Retalon

Retailers must maintain a healthy In-Stock Percentage for every product at every store, in order to avoid out-of-stocks, lost sales, failed promotions, and costly markdowns. This avoids markdowns that cut into profit margins. Customer Lifetime Value Benchmark Example. In-Stock Percentage Benchmark Example.