Remove Customer Experience Remove Shopping Remove Social Commerce
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Lesson from APAC: Social Commerce is Not One-Size-Fits-All

Retail TouchPoints

and European retailers have observed – and, often, participated in – the social-commerce explosion happening in China and elsewhere in the Asia-Pacific region (APAC) while wondering if, when, and to what extent the same thing would happen at home. For the last half decade, U.S. The “if” and “when” are now clear.

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Social Commerce Revolution: How Payments Innovation Transformed the Digital Shopping Experience

Retail TouchPoints

Were in the early stages of what you might call the Great Shopping Migration: almost 60% of online customers recently polled confirmed that they were likely to use social media platforms to shop. Thats good news for social sellers stationed across the globe.

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Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Retail TouchPoints

AI-powered insights can make customers feel more confident in their purchases, reducing the likelihood of post-purchase disappointment. Offering AR/VR experiences to bridge the gap. This can be particularly impactful for furniture retailers as large cargo and returns can be extremely costly.

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Pinterest Aims to Bridge the Divide Between ‘Digital Window Shopping’ and Holiday Buying

Retail TouchPoints

Pinterest has unveiled its most extensive holiday shopping experience yet this year, with more than 1,000 shoppable gift guides from celebrities, brands and publishers as well as a range of new shopping tools.

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Social Media Shopping: Overcoming the Trust Gap

Retail TouchPoints

However, while social ecommerce is predicted to be a $1 trillion sector by 2028 , a striking contradiction exists: platforms are racing ahead with integrated shopping features, but consumer trust isn’t keeping pace. A survey from Atlas VPN revealed that nearly 50% of social media users had fallen victim to online shopping scams.

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Retail Trendcaster: Turning Hot Topics and Trends into Actionable Insights

Retail TouchPoints

In turn, they were more savvy (even thrifty) while shopping for discretionary goods. CI&T s latest Connected Retail Survey explores whether these behaviors will continue through 2025, and the true impact price has on where and how consumers shop. Mastering Hybrid Shopping in the Social Commerce Era The U.S.

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How H&M and True Religion marketing execs plan to win customer loyalty in 2025

Inside Retail

An important aspect of building loyalty is making customers feel like part of the brands story, leading back to the power of social commerce and community-driven engagement. By offering unique and memorable experiences, we can deepen our connection with customers and engage with them on a more personal level, Li stated.