Retail TouchPoints

NOVEMBER 20, 2023

Dick’s Sporting Goods also attributed part of the brand’s 23% profit drop in the second fiscal quarter of 2023 to theft ( CNBC ). This approach to in-store product placement allows employees to easily monitor popular items and acknowledge customers in areas where they are displayed.

Payment Services 312

Payment Services Sporting Goods Inventory Management Loss Prevention 312

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. customer experience). Baird: A lot of store renovation efforts are being driven by the expanded role of the store. For instance, it is much easier for operations to establish and reach success in one facet of the store.

Loss Prevention 272

Loss Prevention Visual Merchandising Sporting Goods Store Operations 272

Retail TouchPoints

NOVEMBER 10, 2020

On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. Acknowledge Order Inquiry Urgency. This drives nuanced changes in communication.

Shipping 284

Shipping Fulfillment Returns Sporting Goods 284

Retail TouchPoints

AUGUST 31, 2022

By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games. That’s good news for holiday toy makers. Retailers will need to position their business for the holiday season by continuing to invest in digital transformation enabled by experience, engineering talent and customer data.”

Sporting Goods 254

Sporting Goods Consumer Checkout Shipping 254

Retail TouchPoints

JULY 27, 2020

For example, Adidas and DICK’S Sporting Goods brought gamification to Snapchat, launching a video game that enables users to purchase directly through the app. But crucially, that’s not the exclusive role of online experiences. Retailers should leverage technology across all channels to smooth road bumps in the customer journey.

Retail Trends 149

Retail Trends Payment Services Checkout Sporting Goods 149

Retail TouchPoints

APRIL 9, 2021

it can be a kickstarter to the retail sector and become a technology “must have” for the apparel, footwear, home goods, cosmetics, sporting goods and electronics sectors. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors.

Sporting Goods 305

Sporting Goods Returns Shopping Apparel 305

Retail TouchPoints

FEBRUARY 18, 2021

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors.

Beauty and Health 282

Beauty and Health Consumer Shopping Clienteling 282