Retail TouchPoints

AUGUST 3, 2020

Two years later, as consumers adapted to shutdowns designed to stem the spread of COVID-19, EY recognized that the speed of consumer transformation had greatly accelerated and that new research was needed, explained Jeff Orschell, EY’s Americas Retail Leader and Global Account Leader, in an interview with Retail TouchPoints.

Consumer 272

Consumer Fulfillment Retail Trends Shopping 272

Inside Retail

OCTOBER 31, 2023

This reflects a nuanced concept of value, where makeup users are willing to invest in higher-priced products for various reasons, including brand reputation, premium packaging, and the overall customer experience.

Beauty and Health 130

Beauty and Health Consumer Retailing Pricing Marketing 130

Retail TouchPoints

DECEMBER 12, 2023

Add it all up and it’s clear that the timing duration, and location of holiday shopping is not like the old days. In this kind of shopping environment, how should retailers align their promotions and markdowns for the greatest impact?

Markdowns 238

Markdowns Retailing Pricing Promotions Fulfillment 238

Inside Retail

FEBRUARY 8, 2022

From the positive feedback and encouragement from our early customers, I realised that what we were building really added value to people’s lives. IR: How would you describe the Breeze customer experience? And in most cases, you end up paying more than the retail price for an item by the end of your term.

Payment Services 130

Payment Services Fashion Returns Customer Experience 130

A1 Retail

OCTOBER 1, 2021

Retail prices range from £299 up to £450 depending on the chosen design and includes the one-hour consultation. Customers can also purchase gift vouchers either as an e-voucher or gift box which includes a personalised invitation, product cards and inspiration, and shoe facts, with the option to add extras such as Hand Dyed Shoe Co.

Retailing Pricing 59

Retailing Pricing Customer Experience Management Location 59

Wiser

SEPTEMBER 10, 2019

We surveyed over 1,200 people to find out how price intelligence impacts consumers’ shopping decisions. How Do Consumers Compare Prices? Most shoppers (63 percent) are doing a quick Google search to find out if they can find a better price for the products they’re interested in to optimize their spending.

Consumer 88

Consumer Shopping Advertising Retailing Pricing 88

Small Biz Trends

OCTOBER 27, 2022

Employees help someone return stolen goods for full retail price with the sales tax. This ties together with what’s called a cross retailer return. Fraud.net reports the return request numbers jump after a customer shopping list spikes. In this case, fraudsters return merchandise they didn’t pay for.

Returns 105

Returns Merchant Services Retailing Pricing Customer Experience 105

Wiser

APRIL 21, 2020

Price Changes Likely Just Beginning. This data demonstrates that COVID-19 has changed how online retailers price their products. The virus itself doesn’t necessitate price changes, but changing consumer behavior does. More people shop online and spend more in certain categories while spending less in others.

Beauty and Health 129

Beauty and Health Outdoor Retailing Pricing Customer Experience 129

Inside Retail

MARCH 14, 2023

We have a customer-facing point of sale in the store that is basically a re-skinned version of our website where customers can shop, and then we can go and pick the product and get it to them right away. So it’s a very price competitive margin squeeze at the moment.

Marketing 130

Marketing Shipping Management Point of Sale 130

Retalon

AUGUST 20, 2019

This has spurred a lasting debate about whether or not brick-and-mortar stores will remain relevant as more and more consumers subscribe to the convenience of shopping online. Still, real-world retail operations persist. This is because today’s competitive advantage in retailing can often come down to the customer experience.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

AUGUST 20, 2019

This has spurred a lasting debate about whether or not brick-and-mortar stores will remain relevant as more and more consumers subscribe to the convenience of shopping online. Still, real-world retail operations persist. This is because today’s competitive advantage in retailing can often come down to the customer experience.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Inside Retail

SEPTEMBER 19, 2022

With the rapid evolution of digital channels and online shopping, a global pandemic, and supply-chain challenges, retail is evolving at an unprecedented pace. Customer expectations of engagement and experience in retail are changing equally quickly. Data is key.

Customer Experience 147

Customer Experience Customer Retention Marketing Promotions 147

Inside Retail

AUGUST 16, 2021

As the quality of living and workers’ wages reached new heights, Western brands spotted a golden opportunity and raced to set up shop in the East to reach China’s 1 billion consumers (and counting). Still, many Chinese citizens were unable to afford – or unwilling to pay full retail prices – for foreign-branded items.

Consumer 130

Consumer Beauty and Health Fashion Accounting 130

Retail Geek

JANUARY 6, 2023

Jason: [9:11] Yeah and I want to say I met you I think we all met on the shop dot-org board when you were at Urban later in your your tenure Urban and some of my Fondest Memories another good friend of the show Billy met who at the time was at Abercrombie is the two of you like heckling each other about like your two brands.

Merchant Services 52

Merchant Services Consumer Fashion Marketing 52

Store Growers

JUNE 24, 2023

This powerful platform lets merchants manage, modify, and adjust their ecommerce shops across Google’s various services, such as Google Shopping, Ads, My Business, etc. However, the platform can extract this data and stop showing them in free listings and Shopping ads. How to fix it? How to fix it? How to fix it?

Merchant Services 36

Merchant Services Drop-Shipping Shipping Accounting 36