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To Cloud Out or to Edge In? That is the Question.

Retail TouchPoints

Never has the role of a retail store infrastructure in delivering the customer experiences of tomorrow been so important. Unlike data centers, edge infrastructure manages unreliable networking, where latency, jitter or availability issues are common, particularly in large distributed store estates.

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Retailers are Transforming the Digital Experience for Customers

Retail TouchPoints

And while impacts and intents varied across those industries, retail survey data uncovered a desire to accelerate 5G deployment in the short term while determining how to reimagine the customer experience in the long term. Redefining the Customer Experience. Adoption as a Short- and Long-Term Business Imperative.

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Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

“Our number of stores will dramatically increase over the next few years as we roll out these brands nationwide,” said Jon-Luca Del Fante, VP of Store Design and Construction for Cookies Real Estate in an interview with Retail TouchPoints. Using Analytics and Customer Data to Localize and Personalize Cannabis Retailing.

Marketing 354
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Common Self-Service Kiosk Questions

Frank Mayer

Self-service kiosks continue to rise in popularity as a powerful tool benefitting businesses and their customer experience strategies. In fact, having self-service technology can serve as a competitive advantage in a demanding retail landscape where the customer experience is a valued performance indicator.

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How the POS Can Help Retailers Prepare for the Holidays

Star Miconics

Where the Point-of-Sale Comes In. One of the most central areas in any retail store is the point-of-sale (POS). This is typically the final stop on the customer’s journey before leaving. The POS is where the payment process begins and ends, and the entire customer experience there must be seamless.

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5 Ways the In-Store Experience Shapes Retail in 2020

Retail Next

Now, the most successful retail stores place more emphasis on the shopper experience – even if that comes at the expense of some inventory space. View Point’s blog examined the customer experience and why it now matters more than ever. Miniature PCBs (Printed Circuit Boards) Enabling In-Store Beacons.

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Strengthening Customer Loyalty in Today’s Market

Retail TouchPoints

Smart notifications that are tied into consumer trends and purchase history can amplify the shopper experience. In fact, sending contextualized location-based promotions in real time leads to 4 times better conversions. Additionally, retailers can focus offers on their private labels or “sell” real estate channels in the mobile app.

Marketing 246