Inside Retail

JUNE 28, 2021

Let’s look at five ways retailers are building a better customer journey to grow in the new normal: Cohesive customer experiences Artificial intelligence-powered personalisation Revolutionised loyalty programs Real-time omnichannel engagement Unified customer data. Creating cohesive customer experiences.

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Customer Experience Customer Retention Payment Services Advertising 221

I Vend

MAY 8, 2024

Online sales account for $40 billion and are growing faster than brick and mortar sales. The US’ largest wine retailer makes 20% of their sales online, compared to 2% before the pandemic. So opportunity is abundant in the liquor retail market, for those retailers who can harness it.

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Shrinkage Inventory Management Payment Services Point of Sale 81

Retail TouchPoints

JULY 17, 2023

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand View Research , the global IoT retail market was valued at $42.38 Exceptional customer experience. Self-checkout.

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Payment Services Checkout Inventory Management Customer Experience 227

Retail TouchPoints

MARCH 30, 2023

Sweaty Betty’s use of performance and personalization APIs from Salesforce allowed the retailer to “customize pricing and promotions to different shopper groups” depending on the actions they took, said Igor Faletski, VP of Product Management at Salesforce. Or ask a customer for their email address, or deliver a promotion?

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Point of Sale Checkout Consumer Promotions 272

Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out.

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Checkout Shopping Kiosk Supermarket 252

365 Retail

APRIL 2, 2024

Tokinomo has seen firsthand that innovative promotional strategies can greatly increase sales and create unmatched customer loyalty. Redefining Private Labels The evolution of private label brands from basic, economical options to key players in the retail market is a reflection of creativity and strategic marketing.

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Point of Sale Promotions Advertising Consumer 40

I Vend

APRIL 22, 2024

So it’s essential that electronics retailers get to engage with customers as they’re browsing, or they’ll have frustrated shoppers heading out of the doors. Warranty Management Returns – many consumer electronics products come with a warranty, managed by the retailer, so the store needs an efficient repair/replace returns process. .

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Thrift Store Point of Sale Inventory Management Returns 52