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The North Face Appeals to All 5 Senses to Bring the Outdoors into its London Flagship

Retail TouchPoints

Want to enjoy the best of the outdoors without, you know, actually going outside? For example, its complemented with a really well-done custom scent that captures the freshness of the outdoors coupled with warmth and earthy elements. Then the recently opened London flagship of The North Face is the place for you.

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REI Shutters Experiences Business that was Losing Millions Annually, Cuts 400+ Jobs

Retail TouchPoints

After 40 years of providing adventure travel, day tours and classes, outdoors retail co-op REI will shut down its Experiences business, which had been losing millions of dollars every year and was being subsidized with profits from other parts of the business, according to a statement from CEO Eric Artz.

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PetSmart Names Retail Veteran as New CEO

Retail TouchPoints

Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker. His previous retail experience includes leadership positions at JCPenney, Payless ShoeSource, Home Shopping Network, May Department Stores and McKinsey & Co. Symancyk, who left PetSmart to lead Signet Jewelers.

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Scaling Store Experiences: 4 Lessons from Rekon Retail

Retail TouchPoints

With experience working for brands like Apple and Starbucks , both of which have carved unique spaces in the realm of store design and experience strategy, Kondrat found that the best spaces had a sound operational foundation, and that these operations, teams and processes were standardized across all locations as the businesses grew.

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The Role of Visual Merchandising in Enhancing Sales Potential

Retail Focus

Visual merchandising is an essential tool for retailers aiming to boost sales and improve customer experience. It involves strategically presenting products in a physical space to engage customers and encourage purchases. In addition to colours, props and thematic displays enhance the shopping experience.

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REI Co-op Returning to Its Values, Says CEO Mary Beth Laughton

Retail TouchPoints

This article was first published in our sister brand Shop Eat Surf Outdoor A lot has happened politically and in the outdoor industry since REI s new President and CEOMary Beth Laughtonwas appointed to the role in January, she noted onstage at Outside Summit in Denver, Colo. last week. We need them to feel welcomed into our industry.

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Pet-Friendly Retail: Design for Sights, Smells and Sounds

Retail TouchPoints

What’s a pet owner to do when the great outdoors is inaccessible? Are there outdoor seating options available? Our temperate climate with ample sunshine and green space encourages spending time outside and sharing it with four-legged friends. My chocolate lab, Sydney, passed away last year. She lived a long and happy life.