Retail TouchPoints

MAY 2, 2024

The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% The same survey showed that in an era of rising inflation and interest rates, consumers are re-evaluating how they pay – and that secure and frictionless experiences are essential elements. In the U.S.,

Customer Retention 273

Customer Retention Payment Services Marketing Telecommunications 273

Retail TouchPoints

MARCH 15, 2024

Publications about marketing often invoke the comparison of a digital shelf with a physical one. After all, a digital shelf displays your products for the customer to browse, just like a shelf in a brick-and-mortar store would. While customers come to browse the physical shelf, your digital shelf goes to the customer.

Inventory Management 257

Inventory Management Telecommunications Location Marketing 257

Retail TouchPoints

FEBRUARY 23, 2022

No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere. To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy.

Payment Services 343

Payment Services Checkout Telecommunications Social Commerce 343

Retail TouchPoints

APRIL 22, 2024

In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer). Welcome to the future of retail, where the checkout lines are virtual, the service is personal and the experience is anything but linear.

Customer Experience 320

Customer Experience Telecommunications Checkout Marketing 320

Inside Retail

JULY 19, 2023

Its new partnership with Glow Capital Partners is set to further accelerate its growth into new markets. However, about 12 months ago – as it was considering going to market with an investor – Glow Capital Partners contacted the brand to discuss a potential investment arrangement.

Planning 246

Planning Telecommunications Fashion Wholesale 246

Retail Focus

SEPTEMBER 28, 2022

Austria’s second-largest telecommunication brand, Magenta Telekom, has boosted digital engagement, growing app use and interactions by 150%, thanks to a solution from MoEngage, the leading insights-led customer engagement platform.

Telecommunications 130

Telecommunications Customer Experience Consumer Marketing 130

365 Retail

SEPTEMBER 15, 2022

Linebarger has more than twenty-five years’ experience across telecommunications, finance and digital commerce. I was attracted to Astound’s concentrated efforts on the composable practice market,” said Linebarger.

Telecommunications 81

Telecommunications Finance Customer Experience Consumer 81