Customer Experience Management Marketing Spend Specialty Retailers 
Small Biz Trends
JULY 8, 2021
According to a report , small specialty retail stores have a market size of $33.4bn in the US. Want to know more about small specialty retail store businesses in the country? The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast.
Retail TouchPoints
APRIL 2, 2021
They invest time as advocates of your brand, and in return they expect you to reward them with unique experiences that justify their commitment. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.
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