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Can Modern CRM be the Lifeline Retail is Looking for?

Retail TouchPoints

APRIL 2, 2021

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. You avoid wasted spend and develop tailored content.

Customer Experience 150
Customer Experience Specialty Retailers Marketing Spend Management 150
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Retail Statistics You Should Know

Small Biz Trends

JULY 8, 2021

According to a report , small specialty retail stores have a market size of $33.4bn in the US. Want to know more about small specialty retail store businesses in the country? In fact, an average marketer spends only 17% of their time on online reputation management. Loyalty and Rewards Stats.

Specialty Store 138
Specialty Store Specialty Retailers Social Commerce Advertising 138
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