Remove Customer Experience Remove Location Remove Promotions Remove Store Layout
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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

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Business Intelligence: The Untapped Potential of Foot Traffic Analysis

Wiser

Foot traffic data can also be leveraged to optimize store layouts. By tracking customer movement within a store, retailers can strategically place products to increase visibility and sales. For instance, high-traffic areas might be best suited for promotional displays or impulse-buy items.

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How Technology and Science Create Unforgettable, Immersive In-Store Experiences

Retail TouchPoints

Tailoring the shopping experience to individual preferences, like offering personalized product recommendations and customized promotions, is a psychological strategy that makes customers feel valued and understood, leading to a positive brand perception.

Consumer 298
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Amazon to Share Shopper Insights from its Grocery Stores with Brands

Retail TouchPoints

The new analytics offering uses technology from Amazon’s Just Walk Out cashierless payment system and its Dash Cart smart shopping carts, so the service is only available at stores with one or both of those capabilities. Brands can access these insights through a secure dashboard.

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How to Effectively Monitor Planogram Compliance

Wiser

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. There’s often a lag between the time a planogram is created and when it’s implemented in-store.

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Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

Understanding the products shoppers tend to buy in a single basket can lead to co-merchandising opportunities that not only drive incremental sales, but also increase convenience for customers by reminding them of complimentary items they may otherwise forget to buy. Most retailers can name their top selling items.

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To Experience the Future of Retail, You’ll Want to Go to the Store

Retail TouchPoints

One major phone and computer manufacturer delivers perhaps the best example of this type of showroom experience, with experts on hand to guide customers through purchases and tech issues. Trying out new products and discovering new ways to use familiar ones can help customers build loyalty to a brand.