Retail TouchPoints

OCTOBER 4, 2023

In response to evolving consumer behavior, many retailers are pivoting from malls and large-format stores in city centers to neighborhood locations that aim to serve the work-from-home population. Brands that typically take the large-format route are adopting smaller footprints in residential neighborhoods.

Consumer 258

Consumer ATS Location Apparel 258

Retail TouchPoints

MAY 1, 2024

Behavioral psychology: Understanding consumer behavior is crucial to crafting effective marketing strategies and designing engaging retail experiences. These Instagram-worthy moments engage customers and serve as meaningful memorabilia, strengthening brand awareness.

Consumer 298

Consumer Store Layout Customer Experience Checkout 298

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Drop-Shipping 209

Drop-Shipping Visual Merchandising Consumer Apparel 209

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 221

Visual Merchandising Marketing Planning Shopping 221

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 249

Net Profit Department Stores Promotions Checkout 249

Retail TouchPoints

JUNE 22, 2023

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. As a company, we place a huge premium on creativity.

Visual Merchandising 267

Visual Merchandising Consumer Specialty Store Fast Fashion 267

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. How to Track a Customer’s Bad Shopping Experience. These marketing platforms can be completely customized to ensure that surveys are not overshared.

Shopping 250

Shopping Payment Services Visual Merchandising Customer Experience 250

Retail TouchPoints

APRIL 3, 2024

By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance. This reflects real-life customer experiences with your products and encourages others to engage with your brand on social media platforms.

Promotions 275

Promotions Customer Experience Point of Sale Accessories 275

Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

Planning 270

Planning Location Point of Sale Visual Merchandising 270

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 258

Customer Experience Shipping Location Promotions 258

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. In fact, AR’s potential for the retail environment is one reason why the AR market is projected to grow to $100.2 billion by 2024 — more than ten times what it is today.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Retail Focus

MAY 30, 2023

Creating a brand community has always been an important marketing concept and a valuable brand asset. Community retailing aims to create a sense of belonging in the retail space by fostering customer engagement, retention and a supportive local economy. Ghalia BOUSTANI. for example, local publications or community websites.

Visual Merchandising 130

Visual Merchandising Promotions Beauty and Health Store Layout 130

Retail TouchPoints

OCTOBER 5, 2022

Stepping back, one could simplify retail functions as three-pronged: Selling a quality product; Repairing relationships with customers; and Manifesting the spirit of the brand. The main drivers of these functions are the product, the teams of people who bring these functions to life and the overall customer experience that’s born from it.

Visual Merchandising 274

Visual Merchandising Fashion Customer Experience Shopping 274

Retail TouchPoints

NOVEMBER 10, 2021

Store design and visual merchandising now encompass many different elements, according to Tammy Callahan, Director of Sales & Account Management at Kendu , a provider of in-store visual solutions. All of these are valid store experiences that will continue to grow and evolve in the future.

Visual Merchandising 253

Visual Merchandising Consumer Shipping Shopping 253

Retail TouchPoints

AUGUST 15, 2023

has revitalized its brand identify and refreshed retail stores across 14 markets. Photo credit: Rise Dispensaries Photo credit: Rise Dispensaries Brand Bureau was the interior designer for the Rise store prototype design, which translates the visual identity from Turner Duckworth to physical environments.

Location 228

Location Returns Visual Merchandising Marketing 228

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. A pop-up store is a temporary retail location that is meant to create a sense of excitement and engagement with the brand; a strong brand identity can help to achieve this goal.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

MARCH 7, 2024

If it’s true that we live in an attention economy (wait just a sec, I’m getting an email/text/Slack/LinkedIn alert…okay, I’m back), then retailers — both online and brick-and-mortar — need new tools to not just attract customers but also to keep them engaged. For other retailers, you have to find your niche. How do people identify with it?

Outdoor 273

Outdoor Fulfillment Shopping Marketing 273

Retail TouchPoints

NOVEMBER 20, 2023

Now, True Classic is ready to manage brick-and-mortar operations on its own, with plans to open eight mall-based stores in markets including Houston, Dallas and Boca Raton, Fla., Working with Leap] allowed us to learn that high-traffic malls are better locations for us. What are market rates for rents? and San Jose, Calif.,

Apparel 198

Apparel Marketing Returns Advertising 198

VMS

AUGUST 9, 2021

For those projects that were created during the most uncertain times in recent history, visual merchandising proved to be a key component in facilitating memorable experiences shoppers could immerse themselves in to center their focus, as seen through this year’s winning displays. AIS Experience Center. Jungle Bells.

Visual Merchandising 52

Visual Merchandising Fashion Apparel Location 52

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and. Twidwell: Absolutely.

Boutique 267

Boutique Promotions Shipping Location 267

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more.

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141

Retail TouchPoints

MARCH 20, 2024

After these new areas are in-market, brands can analyze store traffic and sales data to determine if the space needs to be further updated or refined to better align with consumer behaviors. Bring Hospitality into the Mix In primary markets such as Los Angeles and New York City, brands are venturing into hospitality.

Specialty Retailers 272

Specialty Retailers Department Stores Consumer Advertising 272

Retail TouchPoints

DECEMBER 14, 2022

ET, in-person customers have a one-hour window to buy products from dropped collections before the goods become available on the retailer’s ecommerce platform. Additionally, products known as “Queens Store Exclusives” will only be available at the Jamaica Avenue Lids Hat Drop location. on a popular shopping strip.

Location 254

Location Consumer Accessories Apparel 254

Retail TouchPoints

JANUARY 27, 2023

This diverse group of influential men from the worlds of sports, entertainment, business and activism will promote the digital luxury platform’s marketing campaigns and product launches, create custom content for Saks’ digital channels, and attend and host both virtual and in-person events.

Fashion 278

Fashion Promotions Shopping Marketing 278

Retail TouchPoints

FEBRUARY 23, 2022

The efficiency of the design tends to get the financial mindset while the engagement side tends to get the marketing mindset,” Nicholas explained. Create moments of monetization: In cases where consumers don’t enter the store, Nicholas believes that tech, operations and marketing can work together to create moments of monetization.

Fulfillment 276

Fulfillment Checkout Visual Merchandising Kiosk 276

A1 Retail

AUGUST 26, 2021

For more than 20 years, Sweaty Betty has been shaking up the activewear market, creating beautiful clothes for women with active lifestyles, with a focus on fit, fashion and function. They’ve grown to include international stores and concessions and can be found in 99 Nordstrom locations across North America. A Rebellious Spirit.

Visual Merchandising 85

Visual Merchandising Boutique Customer Experience Marketing 85

Retail TouchPoints

AUGUST 28, 2023

The marketing team can then deliver shoppable content directly to that shopper over the app to get their brand back into rotation. McFarland began her career as a marketing professional and has expertise in mobile advertising, add-to-list solutions and how to reach consumers in the ever-changing ad space.

Checkout 200

Checkout Consumer Advertising Shopping 200

Retail TouchPoints

FEBRUARY 21, 2024

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. Design concepts and even merchandise assortments are further customized based on the facility’s geographic location.

Beauty and Health 237

Beauty and Health Shopping Payment Services Boutique 237

Retail TouchPoints

JUNE 29, 2022

Now the owners of three locations — two in Manhattan, including the original SoHo shop on West Broadway, and one in Beverly Hills, Calif. While the three WGACA stores feature lust-worthy interiors, the true stars of the brand’s merchandising are its inventory. The ceiling hadn’t been revealed in 80 years. Expanding Into the L.A.

ATS 236

ATS Jewelry Fashion Boutique 236

Retail TouchPoints

MARCH 28, 2022

The expansive location features more than 3,000 products, most of which are part of the $10 N’ Under model. Liu oversees the MINISO business, including product marketing, PR, user operations and global ecommerce, so he shared some exclusive insights into the company’s expansion plans and priorities.

Planning 231

Planning Consumer Marketing Accounting 231

VMS

DECEMBER 1, 2022

IRDC was also co-located with the Shop! Fake it Till You Make It,” led by Chuck Palmer, Retail Strategist, and Stephanie Bair-Garant, Director of Visual Merchandising, ZenGenius Inc., Following the workshops, two sessions focused on the importance of customer experience, sustainability and practicing what you preach.

Visual Merchandising 81

Visual Merchandising Sporting Goods Advertising Fashion 81

Retail TouchPoints

FEBRUARY 22, 2023

TimeOut Markets ). This trend has already begun and will continue to grow as DTC brands experiment with physical retail by opening temporary pop-up stores or permanent retail locations in major cities around the world. Gonzalez: Mall developers cannot just think of themselves as landlords.

Consumer 300

Consumer Department Stores Shopping Clienteling 300

V Count

FEBRUARY 26, 2024

You can launch targeted marketing campaigns to meet your visitors’ demands and transform them into buying and loyal customers. Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

You can launch targeted marketing campaigns to meet your visitors’ demands and transform them into buying and loyal customers. Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

VMS

SEPTEMBER 30, 2021

From the skillfully curated music in its broadcast advertising to the iconic Bull Terrier “Bullseye,” the mascot who graces the brand’s print ads with his quirky presence and whose likeness appears in stores in mannequin form, there’s a good chance that a customer interaction with the Target brand will elicit a compelling emotional response.

Visual Merchandising 52

Visual Merchandising Advertising Customer Experience Location 52

Retail TouchPoints

OCTOBER 19, 2022

In developing a strategy for its physical location, Beyond Yoga focused on allowing its popular textiles to shine through via educational signage, thoughtful product displays, comfortable spaces and artistic installations. at a Third Street Promenade location formerly occupied by a Levi’s store. “The

Checkout 147

Checkout Location Point of Sale Visual Merchandising 147