Retail Focus

FEBRUARY 12, 2024

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. AI’s Impact on Customer Experience AI takes the possibilities even further by not just collecting data but also learning from it.

Kiosk 130

Kiosk Store Operations Inventory Management Boutique 130

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. Supreet Barhay: Even before the pandemic, we were looking at ways shopping centers could draw more foot traffic by creating additional places for community and engagement.

Outdoor 319

Outdoor Shopping Kiosk Customer Experience 319

Retail TouchPoints

MARCH 22, 2021

Wundermart customers will be able to enter a location, make a purchase and exit without ever needing to scan individual items, while the store will collect the data needed to make the experience — and even the store’s operations — truly autonomous. “The shops will come to the consumers,” said de Kleine.

Payment Services 315

Payment Services Checkout ATS Kiosk 315

Retail TouchPoints

DECEMBER 21, 2023

A shopper that’s on the hunt for a particular backpack, on the other hand, will have dedicated more time to the experience, perhaps shopping via their desktop after wrapping up their workday. Retailers used to be blind to who their shoppers are and what they’re shopping for, but not anymore. In-store kiosk?

Checkout 265

Checkout Payment Services Kiosk Advertising 265

Cross Cap

FEBRUARY 1, 2018

According to a 2017 survey from BigCommerce, 51% think shopping online is best, while 49% prefer shopping in-store. Alarmists have heralded the death of retail, as online shopping continues to dominate and technology continues to revolutionize the way we shop. A guest post by our friends from Pivotal Payments.

Customer Experience 52

Customer Experience Payment Services Shipping Kiosk 52

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station. We will not have to relocate merchandise, replace shelves or build an entirely new store to implement autonomous checkout.”.

Checkout 230

Checkout Store Layout Payment Services Kiosk 230

Retail TouchPoints

NOVEMBER 3, 2021

Optimizing Customer Journeys Contactless technologies such as RFID and other Internet of Things (IoT) applications can dramatically improve inventory accuracy, a key element of optimizing customer journeys: “Most retailers are losing as many as 8.2

Payment Services 356

Payment Services Checkout Fulfillment Kiosk 356

Retail TouchPoints

FEBRUARY 21, 2023

Connectivity is critical to driving in-store traffic, providing a seamless shopping experience, fostering a robust brand connection and creating lasting memories. In short, the wow factor for the store depends heavily on the store’s network connection. You get the drift. Tractor Supply Co.

Sporting Goods 254

Sporting Goods Payment Services Shrinkage Point of Sale 254

Cisco Retail

FEBRUARY 11, 2022

Francisco Market’s customers, associates, and operations all provide glimpses into the business needs retailers currently have, the capabilities that Cisco and its partners provide, and the outcomes that can be achieved through digital transformation. The Customer Experience. The Associate Experience.

Marketing 122

Marketing Checkout Kiosk Store Operations 122

Retail TouchPoints

MAY 11, 2023

As consumers gain exposure to technologies like AR and VR, they’re going to expect a more enhanced shopping experience. In the near future, that may look like kiosks where consumers don a headset to check out and purchase products, allowing them to leave the store with these items or have them delivered to their homes.

Kiosk 218

Kiosk Consumer Inventory Management Customer Experience 218

Retail TouchPoints

FEBRUARY 29, 2024

These systems’ ubiquity makes them a strong platform for enhancing and personalizing customer interactions. POS systems are now at the forefront of customer engagement,” said Bond. Features like AI-powered recommendations and dynamic pricing are personalizing shopping experiences.

Point of Sale 242

Point of Sale Merchant Services Payment Services Checkout 242

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Leading retailers have embraced digital transformation and leveraged the latest business intelligence (BI) capabilities to identify market trends, spot shopping patterns and changes in consumer behavior, and make informed decisions based on valuable insights. BI is becoming more readily available to all sizes of retail stores.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85