Retail TouchPoints

MAY 3, 2024

The California-based grocer will roll out Caper Carts, Instacart’s AI-powered smart carts, and FoodStorm, an order management system designed to power the retailer’s food service and catering experiences.

Grocer 238

Grocer Advertising Management Consumer 238

Retail TouchPoints

SEPTEMBER 8, 2023

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 billion in cash. In May 2023 the United Food and Commercial Workers (UFCW) union had voted to oppose any mergers. “C&S

Planning 234

Planning Grocer Wholesale Payment Services 234

Retail TouchPoints

MAY 5, 2023

The Sprouts website and app are also powered by Instacart Platform , which is Instacart’s technology suite for grocers. This approach makes managing multiple campaigns easier and less complex as we scale.” Carrot Ads is part of Instacart Platform and makes Instacart Ads technologies available on retailer’s own websites.

Advertising 270

Advertising Grocer Marketing Consumer 270

Mass Relators

JANUARY 31, 2022

The challenges for most other retailers are significant, but a number of midsize grocers gained momentum by understanding their customers better and differentiating their offering accordingly. Second quartile grocers have opportunities to also rise rapidly in the rankings by reinventing their relationships with their customers.

Grocer 52

Grocer Marketing Wholesale Shopping 52

Retail TouchPoints

DECEMBER 25, 2020

In a time when industry standards and strategies are changing almost weekly, labor costs continue to rise, bringing headaches to the minds of grocery industry leaders and management teams alike. Many grocers tend to think too big-picture when it comes to finding solutions for increasing labor costs.

Grocer 205

Grocer Management Checkout Shopping 205

Retail TouchPoints

JULY 5, 2022

The good news is that one of the best ways to boost ecommerce profits is to do something most retailers already are focused on — develop a great digital customer experience. The ordering in grocery is the secret sauce of leading digital grocers. Why is Ecommerce Profitability So Elusive? “The

Merchant Services 281

Merchant Services Shipping Customer Experience Grocer 281

Retail TouchPoints

NOVEMBER 3, 2023

For years, grocers have been in the spotlight for their food waste and plastic bags. Recent studies show that 71% of grocers are now prioritizing sustainability, with 83% of grocery leaders specifically targeting waste reduction. Now it’s retailers’ turn to act.

Grocer 255

Grocer Management Consumer Shipping 255

Retail TouchPoints

AUGUST 14, 2023

Preparing Internal Operations for Smart Stores The importance of operational preparedness is especially true for grocers implementing emerging technologies such as autonomous checkout, also referred to as seamless checkout. Companies must excel and stay ahead of the curve in today’s technologically competitive environment.

Payment Services 202

Payment Services Checkout Inventory Management Grocer 202

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Robots are being used in stores to do everything from cleaning floors and stocking shelves to providing customer service. Introducing low-code tools.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

MARCH 30, 2022

Whether it is training associates on more efficient ways to shop for an order or educating them on how to manage an automated system that picks and packs the order, we’re proud of the opportunity to upskill our associates with regards to last mile work. “. The focus on employees stretches beyond basic tasks.

Fulfillment 268

Fulfillment Drop-Shipping Supply Chain Management Grocer 268

Star Miconics

MARCH 8, 2024

Listen to the New Episode Now Innovations in Grocery Store Technology Kevin Spencer shares insights into Rod Plus’s contributions to the grocery technology sector, focusing on how the company’s solutions have revolutionized inventory management, e-commerce platforms, and customer engagement. Want more industry news?

Inventory Management 52

Inventory Management Grocer Point of Sale Customer Experience 52

Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 224

Visual Merchandising Customer Experience Consumer Location 224

Star Miconics

SEPTEMBER 27, 2023

Hosted by Star Micronics’ Partner Development Manager, Kate Orara , the Rising Stars Podcast is your go-to for all things point-of-sale. The “Secure and Manage” Recipe Feature : Learn about CBS’s unique and revolutionary recipe management feature for seamless operations.

Point of Sale 52

Point of Sale Grocer Management Customer Experience 52

Retail TouchPoints

APRIL 26, 2022

The boom has led to the launch of multiple competing services, from major grocers like Kroger to established delivery companies like DoorDash to online pure plays like Gopuff. LaVitola: Anticipating order volume and managing inventory are two of the biggest challenges.

Payment Services 250

Payment Services Drop-Shipping Shipping Inventory Management 250

Retail TouchPoints

JUNE 11, 2021

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. Offering omnichannel shopping experiences requires real-time updates and a tech stack that works together in the background to power each leg of the buyer’s journey. Providing Various Payments Technologies.

Payment Services 183

Payment Services Sporting Goods Customer Experience Grocer 183

Retail TouchPoints

MARCH 4, 2021

To put the risk-averse shopper’s mind at ease, many retailers have had to find ways to handle this influx of inquiries from customers. Grocers, like Morrisons in the UK, used Amazon Connect to immediately respond to the challenges of the pandemic. As their customers evolve, it is imperative that retailers keep pace.

Shopping 238

Shopping Grocer Accounting Store Operations 238

365 Retail

MARCH 6, 2024

Beloved for its ‘midl’ aisle, ironically cool own-brand socks and sliders, and top-notch in-store bakery, Lidl is now officially the UK’s best supermarket after taking the top gong at a glittering awards ceremony in London last night – the first time it has beaten fellow German grocer Aldi. increase in sales, to £9.3

Supermarket 52

Supermarket Fashion ATS Grocer 52

Retail Gazette

SEPTEMBER 5, 2023

Despite all these channels available, King points out it’s equally important not to “annoy” consumers with an intrusive customer experience. “That’s actually the worst of both worlds.

Advertising 118

Advertising Grocer Payment Services Consumer 118

Retail TouchPoints

SEPTEMBER 28, 2022

As a result, grocers have to consider the impact of pricing consistency and competitors on loyalty when shifting prices. RTP: Should retailers engage with customers more regularly during this cycle as prices continue to rise? Lastly, it’s important to note that during this period, consumers are changing how they manage their finances.

Consumer 162

Consumer Accounting Grocer Finance 162

Retail TouchPoints

MARCH 3, 2022

The last mile has become a more crucial part of the entire customer experience, particularly the delivery portion. CB Insights noted that last mile delivery can account for up to 28% of a good’s total cost, and retailers also need to find drivers, manage liability and deal with rising energy prices, among other issues.

Advertising 231

Advertising Marketing Grocer Customer Experience 231

Mass Relators

JANUARY 11, 2022

The challenges for most other retailers are significant, but a number of mid-size grocers gained momentum by understanding their customers better and differentiating their offering accordingly. Second-Quartile grocers have opportunities to also rise rapidly in the rankings by reinventing their relationships with their customers.

Wholesale 93

Wholesale Grocer Shopping Marketing 93

I Vend

AUGUST 10, 2021

According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers. Retailers need to consider delivery options – home delivery is convenient for customers, but the ‘last mile’ is costly for retailers.

Supermarket 100

Supermarket Payment Services Checkout Grocer 100

Mass Relators

APRIL 14, 2021

Having recently completed successful campaigns with grocers like Stop & Shop and other major retailers, Catalina is now making Digital CircP available across its retailer ecosystem and beyond. On average, participating retailers have seen their return on ad spend (ROAS) surpass $25, while store sales jumped 1.6%

Specialty Retailers 98

Specialty Retailers Grocer Returns Promotions 98

Inside Retail

JULY 19, 2022

The space will feature a grocer and in-store bakery. The pandemic had of course hit the retail market in Singapore with movement restrictions for the last two years, and the management saw this an opportune time to recalibrate and refresh its retail offerings. It has been 36 years since the brand first set foot in the mall.

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Mass Relators

AUGUST 16, 2022

We have become more than just a grocer. The company is also positioning itself for its largest footprint and growth expansion in the retailer’s more than 92-year history, which is why Hy-Vee has launched multiple national partnerships this fiscal year to improve the overall in-store customer experience and bring more value to its shoppers.

Grocer 52

Grocer Promotions Finance Location 52

Star Miconics

APRIL 1, 2022

About Star Micronics Star Micronics, a world’s leader in point of sale, has designated a portfolio of printing, secure cash management, scanners, scales, stands and customer engagement solutions for any retail or hospitality establishment in POS and mPOS environments. Media Contact: Christin Dorner Star Micronics America, Inc.

Point of Sale 52

Point of Sale Checkout Grocer Shipping 52

Star Miconics

MARCH 8, 2024

Grocers have repurposed space and reallocated labor to manage online orders. Labels can also include promotional messaging or QR codes that customers can scan to join the loyalty program, check their rewards balance, or save a coupon code for future orders.

Fulfillment 52

Fulfillment Kiosk Grocer Point of Sale 52

Retail TouchPoints

JULY 6, 2021

Rather than years or months, grocers had just weeks (if not days) to adapt to the new competitive pressures of the ecommerce space. Grocers must think of other ways to gain and maintain market share, and many have come to realize the role that frontline management plays in reaching this objective. reached $7.2

Management 237

Management Grocer Point of Sale Location 237

Retail TouchPoints

APRIL 5, 2022

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. “As

Merchant Services 348

Merchant Services Payment Services Checkout Consumer 348

365 Retail

MAY 17, 2022

Proud of My Store crowned Store Manager Serena Martinez (pictured) and her team as their April winners, after judges were bowled over by the energy, drive and team spirit that shone through in their entry, alongside a drive to make sure that customers always come first. . Serena Martinez, manager of New Look in South Shields.

Boutique 74

Boutique Grocer Supermarket Management 74

Mass Relators

OCTOBER 25, 2021

Chairman and CEO Joseph Colalillo, President and COO Joe Sheridan, and executive vice president Chris Lane addressed Wakefern Members, shareholders, staff and store management during the company’s meeting, which included an in-person and virtual audience. “As s 75th anniversary.

ATS 52

ATS Grocer Supermarket Store Operations 52

I Vend

AUGUST 17, 2022

Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible. Shoppers are ‘ prioritising convenience and safety above all else’ reports The Grocer. iVend Retail for Supermarket.

Payment Services 52

Payment Services Inventory Management Checkout Supermarket 52

Mass Relators

JANUARY 21, 2023

Obray was fiercely committed to the strength of the independent grocer, customer care and collaboration among his industry peers. Esther Peterson Award for Consumer Service Elizabeth Chace-Marino, Manager of Government Affairs at Ahold Delhaize USA, Inc., In 2001, industry relations was added to Rick’s responsibilities.

Beauty and Health 52

Beauty and Health Grocer Merchant Services Consumer 52

Retail TouchPoints

JULY 13, 2022

However, if IoT-compatible temperature and humidity labels are placed on each of those pallets, the grocer can leverage the solution to confirm that the fish were not exposed to irreversible damage. Streamlined Compliance for Improved Customer Service. The company manages more than 7 million unique IoT data points across its U.S.

Customer Experience 235

Customer Experience Consumer Grocer Management 235

Indigo 9 Digital

APRIL 11, 2022

Most grocers charge their suppliers fees for putting an item on the shelf. It’s all of the small things it does along the way that together form a great customer experience. All of these “details” provide one more reason for shopping at Trader Joe’s versus another grocer. Excellent customer service. Managed growth.

Grocer 98

Grocer Shopping Checkout Finance 98

Indigo 9 Digital

FEBRUARY 7, 2023

Competition is also heating up in the convenience sector with grocers like Kroger delivering convenience items to customers in as little as 30 minutes. Since it takes longer to charge an electric car than to fill a tank with gas 7-Eleven realizes an enhanced in-store experience is one way to keep customers engaged while they wait.

Grocer 52

Grocer Fulfillment Retail Trends Customer Experience 52

Rangeme

MAY 19, 2022

Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. Southeastern Grocers partnered with DoorDash to offer delivery in as few as 45 minutes. Southeastern Grocers links up with DoorDash on 45-minute delivery. Progressive Grocer. 1 Redman, Russell.

Beauty and Health 52

Beauty and Health Grocer Supermarket Fulfillment 52