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Crocs Expands Shoe Takeback Program Nationwide

Retail TouchPoints

.; Anthropologie brought denim recycling to its stores on a year-round basis; Footwear retailer Dr. Martens debuted a resale program in March 2024 ; and Dick’s Sporting Goods expanded its partnership with sporting goods marketplace SidelineSwap in April 2024 , leveraging the resale platform for trade-in events at its stores.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For instance, it is much easier for operations to establish and reach success in one facet of the store. operational efficiencies) has a negative effect on another (i.e. customer experience). Baird: Store KPIs really need to change. However, sometimes the success of one area (i.e.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Look at some of the sporting goods retailers.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Now imagine people coming to this lounge and they do not have access to the Internet.

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Retailers Join Efforts To Maximize Voter Participation

Retail TouchPoints

More than 300 companies , including Patagonia , The Gap , DICK’S Sporting Goods and Walmart committed to removing some of the logistical barriers that often keep workers from voting. Nordstrom stores and operations centers will remain open on Nov.

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Target Extends Pickup and Same-Day Delivery Deadlines to Christmas Eve

Retail TouchPoints

A number of major retailers have enhanced their same-day delivery capabilities for this ecommerce-heavy holiday season: Bed Bath & Beyond began offering same-day delivery via Shipt in late September, and has encouraged BOPIS orders by offering a 20% discount from Dec.

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7 Stories that Shaped 2023 — and What They Foretell for 2024

Retail TouchPoints

Some retailers, such as PUMA and 1-800-FLOWERS , have eagerly tested gen AI capabilities to create more personalized customer experiences at scale. However, that certainly will not stop retailers from testing generative AI to drive business productivity and revenue. Alicia Esposito 7. billion in retail shrink was due to ORC.