Customer Experience, Fulfillment, Management and Supply Chain Management

Crafting Effective Solutions For Retail Supply Chain Management

Retail Minded

OCTOBER 2, 2023

Effectively managing a retail supply chain is essential for meeting customer demands and maintaining a competitive edge in the market. Tackling retail supply chain challenges is a blend of smart strategies and the right technologies.

Supply Chain Management

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. For our customers it’s all about breadth.” Hot Topic has found that predictability — not necessarily speed — is among the most important aspects of the customer experience.

Inventory Management

Inventory Management Management Fulfillment Supply Chain Management

Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Retail TouchPoints

SEPTEMBER 14, 2023

The problems with getting products to people quickly and cheaply are well-known: consumers want fast fulfillment, which is costly to provide, but they don’t want to pay high (or really any) shipping fees. Even Amazon , the trendsetter in fast fulfillment, isn’t immune to higher labor costs. in an interview with Retail TouchPoints.

Fulfillment

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Webinars

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The four trends defining online retail in 2024

Inside Retail

APRIL 26, 2024

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Increasing customer retention rates by as little as 5 per cent can result in 25-95 per cent more profit for your business. With over 4.95

Customer Retention

Customer Retention Fulfillment Social Commerce Supply Chain Management

Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

SEPTEMBER 25, 2023

“While we’ve returned to some sense of normalcy, the VUCA [volatile, uncertain, complex and ambiguous] proposition has become a reality,” said Dr. Thomas Goldsby, Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee. We’re now battle-tested.” To provide a 99.5%

Returns

Returns Supply Chain Management Fulfillment Customer Experience

Old is the New New: How to Take Control of Retail Fundamentals Ahead of Peak Season

Retail TouchPoints

SEPTEMBER 1, 2022

There are really two options to address this dilemma: sharply slash prices, as some big box stores are doing , or manage excess inventory by storing it away until demand increases. . Take Back Control With Tech-Enabled, End-to-End Supply Chain Management. Better Inventory Forecasting = Happier Customers.

Fulfillment

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How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Retail TouchPoints

AUGUST 17, 2023

Whether it’s the food and beverage sector, apparel and footwear or automobiles, direct-to-consumer businesses are grappling with the consequences of shifting consumer behaviors against the backdrop of an unpredictable global supply chain. These businesses find themselves at a demanding intersection.

Consumer

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Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Retail TouchPoints

MARCH 30, 2022

Consumers’ continued reliance on omnichannel fulfillment has created new opportunities for industry giants like Walmart to differentiate and gain market share. comparable sales growth and growing market share in grocery during Q4 2021, and much of this success can be attributed to its robust last mile and fulfillment strategy.

Fulfillment

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Work Order Management for Retail Stores

Rain Pros

AUGUST 17, 2023

Work order management isn’t just a key approach and technology type for maintenance companies and workers. Truth be told, it’s highly important for retail stores and organizations as well and having the right software streamlines operations, minimizes mishaps, and enhances customer experiences across the board.

Management

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The New Toolkit for Supply Chain Agility

Retail TouchPoints

JULY 20, 2022

In addition, always-on, cross-device shopping behaviors mean consumers are taking their shopping across borders and, in turn, they’re asking more of already strained supply chains. Experts agree that the supply chain has more impact on the customer experience than ever before.

Supply Chain Management

Supply Chain Management Customer Experience Shipping Management

Work Order Management for Retail Stores

Rain Pros

JUNE 8, 2023

Work order management isn’t just a key approach and technology type for maintenance companies and workers. Truth be told, it’s highly important for retail stores and organizations as well and having the right software streamlines operations, minimizes mishaps, and enhances customer experiences across the board.

Management

Management Inventory Management Fulfillment Supply Chain Management

How to Win in the Real-Time Holiday Retail Era

Retail TouchPoints

NOVEMBER 18, 2021

This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps. Optimized supply chain management to avoid stockouts and overstocking. A fast, flexible and responsive fulfilment process.

Supply Chain Management

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How retailers are overcoming the tyranny of distance

Inside Retail

JULY 5, 2021

With retail business leaders increasingly focusing on their supply chain management, here are three ways they can “unbound” their supply chains. One way is by transforming their retail stores into micro-fulfilment centres that focus on delivering and offering pick-ups rather than the traditional retail experience.

Fulfillment

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What COVID-19 Supply Chain Disruptions Teach Us About Procurement

Retail TouchPoints

AUGUST 18, 2020

Organizations would do well to identify secondary suppliers that can help mitigate risks in their supply chain. Many supply chain leaders cite predictive analytics as the Holy Grail of enterprise risk management, but more often than not, their organizations lack any meaningful ability to generate and act upon these analytics.

Supply Chain Management

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Opinion: The clock is TikToking for supply chains

Inside Retail

NOVEMBER 28, 2022

Now, the company aims to create its own e-commerce supply-chain system, incorporating warehousing, transportation, delivery, returns management and, of course, analytics on user behaviour and shopping habits. Because to compete, retailers must deliver on customer experience in an entirely new way.

Social Commerce

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Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

Retail TouchPoints

DECEMBER 18, 2020

The supply chain has faced fulfillment challenges from this influx of online orders, along with a myriad of crisis-related disruptions including: Long wait times at warehouse depots. These issues have impacted consumers’ experiences and, ultimately, their expectations. Truck driver shortages. Altered trucking routes.

Supply Chain Management

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For the pandemic-hit fashion industry, the future is digital

Inside Retail

OCTOBER 19, 2021

A flexible, scalable fraud solution can identify trends across multiple payment options and adjust to fluctuating risk levels automatically without adding challenges to the customer journey. The recent acceleration of e-commerce necessitates a reimagining of shopping flows, fulfilment logistics, and supply chain management.

Merchant Services

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Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

Retail TouchPoints

MAY 30, 2022

When supply chains are fragmented and managed manually, the stress on them can create gaps in critical production details from sizing to quality. Even the smallest of discrepancies in accuracy errors can disrupt the ‘perfect fit’ and translate directly into customer dissatisfaction.

Returns

Returns Fashion Supply Chain Management Shopping

Top 10 Retail Trends to Watch in 2024

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

Retailers are utilizing data analytics to tailor deals to individual preferences, creating a more personalized and engaging shopping experience. Upgraded Logistics: Efficient logistics and supply chain management are crucial for the success of any retail operation.

Retail Trends

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What is 3PL and Should Your Brand Consider It?

Wiser

DECEMBER 15, 2020

Third-party logistics, often referred to as 3PL, is the process of outsourcing logistics processes, such as inventory management, procurement, warehousing, and fulfillment, to a specialized provider. Some 3PL providers simply cover partial supply chain services, offering only warehousing, distribution, shipping and receiving, etc.

Fulfillment

Fulfillment Shipping Inventory Management Management

Direct-to-consumer retail is about dynamism, as well as data

365 Retail

JULY 19, 2022

To thrive, DTC brands must harness multiple opportunities to build closer bonds with their target customers. Then, they can leverage advanced logistics, supply chains, and customer experience (CX) solutions to unlock their full, dynamic potential. Convenient fulfilment. Iterative Customer Experience.

Consumer

Consumer Wholesale Supply Chain Management Fulfillment

I’m a forklift driver: Meet the women in retail who are breaking the bias

Inside Retail

MARCH 7, 2022

From forklift drivers to supply chain managers and working in the auto industry, here are the inspiring stories and insights they shared with Inside Retail. Can you tell us about your previous work experience and how you began working at Amazon? Aimee Green, head of program management office, Mycar Tyre & Auto.

Fulfillment

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Exclusive Q&A: ‘We’re Asking a Lot More From Our Supply Chains’

Retail TouchPoints

MAY 26, 2022

Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee , revealed some of the less obvious reasons for rising prices, the virtues and limitations of “nearshoring” via domestic supply chains and the prospects for supply chain improvements during holiday 2022 and into 2023.

Promotions

Promotions Supply Chain Management Consumer Shipping

Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

Retail TouchPoints

JANUARY 2, 2023

As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. By understanding common challenges that other retailers have faced in the past, the retailer community can work toward managing these challenges better and build their supply chains for more resilience.

Supply Chain Management

Supply Chain Management Management Customer Experience Fulfillment

3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

MARCH 25, 2024

Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience. Operational agility is all about efficiently managing your company’s orders, inventories and other operational aspects. Connectivity.

Shipping

Shipping Supply Chain Management Fulfillment Returns

Stores are back, but will the inventory be there?

Inside Retail

DECEMBER 21, 2022

With inventory availability being one of the top priorities for shoppers this holiday season, retailers must leverage their inventory management and customer experience tools to optimise their merchandise strategies. Not only will this help ensure margins are managed, but it will ensure customer expectations are met.

Supply Chain Management

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Retail Trends in 2021 — Overcoming 2020’s Challenges

Retail TouchPoints

FEBRUARY 11, 2021

Traditionally, the brick-and-mortar store delivered a fairly static and conventional experience to the customer. In addition, mall operators are being asked to convert empty commercial space into mini-fulfillment centers for retail tenants. Look for this to get messy as rezoning debates get heated.

Retail Trends

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A 5-Point Action Plan to Build an Environmentally Friendly Supply Chain for Your Business in 2022

Retail TouchPoints

APRIL 28, 2022

Reducing carbon emissions by remapping the sourcing mix closer to where the demand lies increases flexibility in the business and minimizes the risk of supply chain disruptions. Step 3: Digitization and Automation to Increase Transparency in the Supply Chain. Step 5: Returns Analysis and Recommerce.

Planning

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A Crisis Will Always Find A Supply Chain’s Weakest Link

Retail TouchPoints

AUGUST 4, 2020

With a change in demand by product, we saw a concurrent change in demand by fulfillment channel. While delivery windows are more flexible for a population ordered to remain at home, fulfilment in these new channels has still been challenging for many retailers.

Fulfillment

Fulfillment Supply Chain Management Space Planning Returns

AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

APRIL 6, 2023

Retail is already seeing successful use cases: Albertsons recently rolled out a predictive ordering platform from Afresh Technologies designed for the rapidly changing nature of fresh products to more than 2,000 of its supermarkets, providing department managers with easy-to-use ordering tools leveraging real-time insights. Mexico border.

Payment Services

Payment Services Supply Chain Management Supermarket Accounting

Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

Retail TouchPoints

OCTOBER 20, 2021

Retailers that are in the best position to accomplish this are those that have “leveraged learnings from the disruptions of the past two years, and also realized that nothing is ever going to be perfect,” said Peter Bolstorff, EVP for Corporate Development at ASCM (Association for Supply Chain Management) in an interview with Retail TouchPoints.

Supply Chain Management

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Experience Retail Today

Crafting Effective Solutions For Retail Supply Chain Management

How Hot Topic and Lamps Plus Mastered Inventory Management and More

Webinars

Trending Sources

Want to Cut the Cost of Fast Fulfillment? It All Starts with Inventory Placement

Webinars

The four trends defining online retail in 2024

Can Nearshoring Prevent the Next Supply Chain Crisis?

Old is the New New: How to Take Control of Retail Fundamentals Ahead of Peak Season

How Enterprise Modernization and Artificial Intelligence are Charting a New Course for the Consumer Industry

Inside Walmart’s Expanding Last Mile Strategy: Employee Empowerment, Automation and Sustainability

Work Order Management for Retail Stores

The New Toolkit for Supply Chain Agility

Work Order Management for Retail Stores

How to Win in the Real-Time Holiday Retail Era

How retailers are overcoming the tyranny of distance

What COVID-19 Supply Chain Disruptions Teach Us About Procurement

Opinion: The clock is TikToking for supply chains

Harris Poll Survey: How Supply Chain Operations Impact Customer Satisfaction During Coronavirus and Beyond

For the pandemic-hit fashion industry, the future is digital

Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

Top 10 Retail Trends to Watch in 2024

What is 3PL and Should Your Brand Consider It?

Direct-to-consumer retail is about dynamism, as well as data

I’m a forklift driver: Meet the women in retail who are breaking the bias

Exclusive Q&A: ‘We’re Asking a Lot More From Our Supply Chains’

Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

3 Ecommerce Logistics Trends that are Changing Retail Right Now

Stores are back, but will the inventory be there?

Retail Trends in 2021 — Overcoming 2020’s Challenges

A 5-Point Action Plan to Build an Environmentally Friendly Supply Chain for Your Business in 2022

A Crisis Will Always Find A Supply Chain’s Weakest Link

AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Mitigate Supply Chain Challenges with Data and Proactive Customer Communication

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