Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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Store Operations Shipping Fulfillment Store Layout 237

Inside Retail

FEBRUARY 27, 2023

Success requires organisation-wide agility and focus Delivering great customer experiences across the entire buying journey is challenging. Engaging experiences that attract customers to the website or the store will only go so far.

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Payment Services Social Commerce Promotions Department Stores 130

Retail TouchPoints

JUNE 7, 2023

As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries.

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Discount Store Shopping ATS Payment Services 245

365 Retail

SEPTEMBER 15, 2021

My focus will be to accelerate and enhance customer experience, as well as drive awareness and consideration for this unique platform.”. Seasoned retail expert Cathy Reid will be joining the company as Customer Excellence Director in October, from her previous role as Head of Customer Experience at Mountain Warehouse.

Fashion 62

Fashion Department Stores Finance Customer Experience 62

Retail TouchPoints

DECEMBER 12, 2023

Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? With AI, where the nuances of pricing and fulfillment between brick-and-mortar and online sales can be analyzed, the answer is yes.

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Markdowns Retailing Pricing Promotions Fulfillment 241

Retail TouchPoints

APRIL 15, 2024

With NetSuite, we have been able to improve productivity and create a centralized view of our finances, inventory and operations across both our ecommerce and retail channels.” “As Untuckit rapidly grew, disconnected data systems and siloed workflows were creating inefficiencies and were not sustainable,” said Riccobono.

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Wholesale Shipping Boutique Finance 130

Mass Relators

JUNE 22, 2022

.” Jassy added that as part of the organizational change, Amazon’s stores operations organization will be united under a single leader, John Felton, who will report to Herrington. “John has been at Amazon for nearly 18 years, spending 12 years in Retail and Operations finance leadership roles,” Jassy said.

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Fulfillment Finance Consumer Store Operations 52