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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

Wherever they shop, members of Gen Z are looking for a friction-free customer journey: 46% rate quick and easy checkouts as the most important factor in their shopping experience, followed closely by fast shipping ( 45% ). Free returns, at 31% , and quick/helpful customer service, at 27% , also are vital elements.

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Satisfying Summer Shoppers with Discount Fashions

Independent Retailer

Deliver Positive In-Store Experiences. Now is more important than ever to deliver personalized customer experiences to keep spirits up and shoppers coming back to stores. Supply chain struggles continue to weigh on sales for retailers, and now seasonal items may be slow to hit store shelves. 323-998-7233.

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