Retail TouchPoints

FEBRUARY 23, 2022

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere.

Payment Services 301

Payment Services Checkout Telecommunications Social Commerce 301

Retail TouchPoints

APRIL 22, 2024

However, as retail landscapes evolved and consumer demands became more sophisticated, this linear approach showed limitations. In the not-so-distant past, customer experience (CX) was a straight line — a predictable journey from point A (the customer’s question) to point B (the company’s answer).

Customer Experience 280

Customer Experience Telecommunications Checkout Marketing 280

Inside Retail

OCTOBER 5, 2021

The social-commerce app matches women with a contributor sharing a similar body type who can guide them on the best styles to suit their physical characteristics. The first stage of this active partnership is coming to life through a styling advisory service at Toombul shopping centre in Brisbane throughout October and November.

Fashion 246

Fashion Social Commerce Telecommunications Returns 246