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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

To answer customers’ demands, business leaders must find the balance between adapting services to consumers’ digitally-driven shopping behaviors and staying true to the company’s strategy. No matter how fast the modern payment ecosystem is developing, the pursuit of the best customer experience isn’t going anywhere.

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Mirvac finds a good fit with social fashion app Mys Tyler

Inside Retail

The social-commerce app matches women with a contributor sharing a similar body type who can guide them on the best styles to suit their physical characteristics. The first stage of this active partnership is coming to life through a styling advisory service at Toombul shopping centre in Brisbane throughout October and November.

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AI and the Art of Non-Linear Customer Experience

Retail TouchPoints

This proactive approach is seen in multiple industries, from telecommunications — where providers address network issues before they affect users — to ecommerce platforms that engage customers at critical moments to prevent shopping cart abandonment.