Consumer Shipping Shopping Sporting Goods 
Retail TouchPoints
NOVEMBER 9, 2021
As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. eBay has expanded its refurbished goods offering, where shoppers can find discounted inventory from brands including Apple, Samsung and Dyson.
Wiser
APRIL 30, 2020
To find out how much, Wiser Solutions surveyed more than 2,200 consumers in the U.S. Overall, the average consumer has changed their behavior due to the virus and stopped going out in public as much as they had before its spread. Has COVID-19 Affected Their Shopping Habits? Were they more likely to shop online?
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Retail TouchPoints
OCTOBER 20, 2021
The pandemic challenged any retailer that “over-expanded” its physical footprint in previous years to right the ship and ensure its remaining stores were properly tailored to the target market. consumers have changed stores, brands or the way they shop. For example, McKinsey found that 73% of U.S.
Retail TouchPoints
DECEMBER 13, 2023
After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often?
Retail TouchPoints
NOVEMBER 10, 2020
On-time shipping rates for the major carriers have declined significantly year-over-year, and longer-than-usual shipping times have been a source of pain for both retailers and their shoppers. The pandemic has radically accelerated an existing shift from in-person shopping to ecommerce. Acknowledge Order Inquiry Urgency.
Retail TouchPoints
FEBRUARY 18, 2021
And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place. consumer health concerns still loom, according to survey data from Shopkick.
Merchant Marverk
MARCH 25, 2020
In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. Sporting goods stores. Increase In Online Shopping & Deliveries. Furniture stores.
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