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Lidl Names New Chief Commercial Officer and First-Ever Chief Customer Exec

Retail TouchPoints

Discount supermarket retailer Lidl U.S. Kerr is returning for a second stint at Lidl U.S., where he was one of the first 50 employees, and he’ll be responsible for driving a holistic customer experience using consumer insights, marketing, loyalty and promotions. Kerr is returning for a second stint at Lidl U.S.,

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Vikki Gerrard La Crosse Explores How Retailers Promote Eco-Friendly Lifestyles

Retail Minded

A significant shift has been observed in consumer behavior, with an increasing people expressing a keen interest in eco-friendly products and sustainable living. This document, known by environmentalist Vikki Gerrard La Crosse , explores retailers’ multifaceted strategies to promote eco-friendly lifestyles among their customers.

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One of every four shoppers say shoplifting is justifiable, survey shows

Inside Retail

The Australian Consumer and Retail Studies (ACRS) unit at Monash University surveyed 1001 shoppers across Australia last June, asking them questions about the cost of living and consumer deviance. However, 44 per cent of the participants said that it is justifiable to taste a fruit in a supermarket without buying it.

Checkout 312
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Back to reality: Coles’ 6 per cent sales drop signals return to normalcy

Inside Retail

per cent drop in comparable supermarket sales at Coles is a clear sign of normalising consumer behaviour in the wake of Covid-19 lockdowns. A strong Easter period drove sales across confectionery and entertainment products, and, with fewer, shorter lockdowns, consumers are once again comfortable shopping in larger and busier areas.

Returns 147
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UK Consumer Spending Slows in December, Yet Entertainment and Travel Sectors Thrive

365 Retail

In December 2023, the UK witnessed a modest rise in consumer card spending, increasing by 2.3% However, the entertainment and travel sectors saw a surge as consumers eagerly booked experiences and getaways for 2024. year-on-year, which fell short of the CPIH inflation rate of 4.2% and was lower than November’s growth of 2.9%.

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Supermarkets – how retail is changing for the giants of grocery

I Vend

The COVID surge for supermarkets The pandemic hit many retailers hard, with stores shut and high streets deserted. According to industry experts The Grocer magazine, UK supermarkets continue to see high levels of growth. iVend Supermarket iVend helps supermarkets offer uninterrupted service to their customers.

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How to Make Sense of the Complex Modern Grocery Retail Landscape 

Retail TouchPoints

As consumers look to save money on takeaways and eating out, grocery retailers can be the quiet winners during an economic downturn. The pandemic trend of following food influencers on Instagram and TikTok and re-creating their recipes hasn’t waned and continues to drive consumer grocery purchasing habits.