Remove Consumer Remove Payments Remove Point of Sale
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Resilience is Key as Payments Acceptance becomes Mission-Critical

Retail TouchPoints

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular payment method, with contactless now accounting for most purchases made at retail stores. Store-Level Resilience Connectivity issues are often the primary cause of processing failures.

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The Six Trends Quickly Reshaping the Payments Industry in 2025

Retail TouchPoints

There’s never been a more exciting time in the world of payments. Whether you’re a global retail chain, ecommerce brand, or online marketplace, changes in the payment landscape will have a profound impact on your business. Here are six important trends you can’t afford to ignore: 1. billion in 2025 to $911.8

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Gen Alpha Is Coming: How to Prepare for the Next Generation of Payment Preferences

Retail TouchPoints

As they move closer to adulthood and gain spending power, their expectations around payments will be higher, faster and more digitally integrated than anything retailers have encountered before. Mobile-First Payments are the New Standard For Gen Alpha, paying with cash or even using a plastic card may soon feel as dated as writing a cheque.

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As Gen Z Enters Prime Spending Years, Brands Sharpen Their Pitch

Retail TouchPoints

They’ve been shaped/scarred by not one but two global economic traumas — the Great Recession of 2008-2009 and the COVID pandemic — and they’ve grown up with social media playing an increasingly large (and loud) role in shaping culture, including how these consumers shop, research and purchase products and services.

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The Real Price of a Data Breach in Retail

Retail TouchPoints

For retailers and consumer businesses, a surge in data breaches presents difficult challenges. This data, which includes sensitive customer information like credit card details, is stored across a number of environments and is accessible through millions of point-of-sales and IoT devices. million last year.

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Retailers’ Quest for Seamless Shopper Journeys Fuels Payment Modernization Projects

Retail TouchPoints

Even though more than half ( 56% ) of retailers surveyed by KPMG completed a major payments modernization program within the past year, even more 83% already are modernizing their payment infrastructure, or are planning to do so in the new future. Consumer and Retail Leader at KPMG in an interview with Retail TouchPoints.

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Why Secure, Reliable Connectivity is Mission-Critical for Retailers

Retail TouchPoints

A strong network infrastructure supports everything from payment processing and inventory management to customer engagement and security, ensuring business continuity and long-term growth. The outage led to long queues, payment failures and a widespread inability to process transactions, forcing some stores to accept cash only.