Retail TouchPoints

JULY 17, 2023

We know there’s a lot of our consumers that don’t shop online and that aren’t on Facebook, Instagram or TikTok that would love our shirts and love to experience the brand, experience the colors and see the difference.” worked quickly to get the store up and running. How much are they spending? It was pretty flawless.

Location 196

Location Visual Merchandising Store Operations Wholesale 196

Retail TouchPoints

AUGUST 23, 2023

Consumers expect a seamless interaction with a brand when and where they want it. Retailers need to make sure their in-store and online spaces can meet those demands. Likewise, physical clothing stores for online powerhouse Amazon re-create the convenience of digital shopping.

Drop-Shipping 212

Drop-Shipping Visual Merchandising Consumer Apparel 212

Retail TouchPoints

DECEMBER 13, 2023

A well-designed store can create a memorable brand experience that strengthens customer loyalty. This is crucial considering a recent Publicis Sapient report on customer loyalty , based on a survey of over 8,000 consumers across six countries, revealed that 52% of global consumers report having slight to no brand loyalty overall.

Shopping 312

Shopping Checkout Kiosk Consumer 312

Retail TouchPoints

APRIL 12, 2023

As a result of changing consumer behaviors and spending patterns, many retailers are focused on right-sizing their store footprints, especially in shopping malls. The company provides end-to-end support, from store design and development to store operations, technology and performance data and insights.

Customer Experience 325

Customer Experience Shopping Consumer Fulfillment 325

Retail TouchPoints

MARCH 20, 2024

Embrace the ‘Ceremony’ of the In-Store Experience During COVID-19 shutdowns, consumers quickly got used to browsing and buying online. Now that consumers have come back into the stores, everybody really wants an experience,” Plenert said. That all requires new fixtures, furniture and other elements to make it work.”

Specialty Retailers 273

Specialty Retailers Department Stores Consumer Advertising 273

Wiser

DECEMBER 4, 2023

For brand manufacturers, retail monitoring is a critical aspect of maintaining and enhancing market presence. The Role of Retail Partners Retail partners serve as vital extensions of a brand manufacturer’s business, significantly amplifying its reach and exposure to consumers.

Inventory Management 146

Inventory Management Promotions Visual Merchandising Management 146

Retail TouchPoints

APRIL 23, 2024

“We wanted to create a symbol that would increase consideration for Levi’s stores,” said Danny Rosenberg, Director of U.S. Retail Marketing at Levi’s in a statement. “So So we set out to make the largest pair of our iconic 501 jeans, and I’m proud to say mission accomplished.

Apparel 198

Apparel Retail Marketing Consumer Visual Merchandising 198

Retail TouchPoints

MARCH 7, 2024

He had been selling at farmer’s markets, but he’s mastered both the design and the guest experience with these stores. Your “story” doesn’t have to be literal, but it needs to be reflected in the way you decorate and name things, the way you market and use social media — it all comes together. How do people identify with it?

Outdoor 274

Outdoor Fulfillment Shopping Marketing 274

Retail TouchPoints

MARCH 1, 2024

While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry.

Planning 272

Planning Location Point of Sale Visual Merchandising 272

Wiser

JUNE 30, 2020

In retail, assortment planning is the process of determining the right products and right quantities to meet consumer demand. Beyond the merchandising itself, assortment planning also refers to optimizing a store’s visual merchandising, layout, and the placement of the products.

Planning 78

Planning Visual Merchandising Cross Merchandising Store Layout 78

Retail TouchPoints

APRIL 3, 2024

Ackerman: When I was researching this industry, one thing I noted was that cannabis consumers are different across the country. In newer markets you need a higher level of hand-holding and [customer] education. California is almost a cannabis culture; people have depth of knowledge.

Supermarket 233

Supermarket Visual Merchandising Planning Store Operations 233

Retail TouchPoints

FEBRUARY 23, 2022

Even visually oriented consumer-facing businesses like retail outlets often struggle needlessly to turn images into assets. Marketing professionals in the retail sector should recognize social media’s influence on public sensitivity to photographic style. Most importantly, loosen up! Crowdsource imagery from the web.

Advertising 263

Advertising Outdoor Marketing Promotions 263

Retail TouchPoints

MARCH 9, 2022

With the potential for new COVID variants, record levels of inflation and evolving consumer preferences, 2022 retail design will change more in the next year than it has in the past decade. Consumers experience brands and purchase differently than they did a decade ago. Focus on Shop-Ability.

Fulfillment 248

Fulfillment Jewelry Location Consumer 248

Retail TouchPoints

FEBRUARY 16, 2024

The women’s apparel and accessories retailer, which generates nearly $600 million in annual sales via ecommerce and a footprint of 247 stores, boasts an average customer lifecycle spanning 10 years. J.Jill has achieved levels of customer loyalty that other retailers can only aspire to.

ATS 216

ATS Accessories Apparel Fashion 216

Retail TouchPoints

OCTOBER 12, 2021

When consumers go to a grocery store, generally they’re there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual “ingredients,” but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef stew.

Customer Experience 259

Customer Experience Shipping Location Promotions 259

Retail Next

APRIL 1, 2021

WHAT’S IN STORE? Technology is helping make physical retail central to Direct-to-Consumer strategy by providing retailers and brands with a wealth of data – especially in relationship to their physical retail stores. Retailers and brands can create the frictionless customer experience of online shopping in the store.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

DECEMBER 22, 2023

This opens up a world of possibilities for both businesses and consumers. While this shift is poised to transform the retail industry all the way from the stockroom to the cereal aisle, retailers should start tapping into the power of QR codes today to build trust, loyalty and stronger relationships with consumers.

Shopping 291

Shopping Checkout Visual Merchandising Consumer 291

Retail Next

MARCH 5, 2020

With reports suggesting that 84 percent of consumers are more likely to buy a product or service after watching a video, it’s crucial that you don’t neglect this type of content at a product category level. Implement strong calls-to-action.

Advertising 64

Advertising Marketing Visual Merchandising Consumer 64

Retail TouchPoints

MAY 31, 2023

Regardless of the reason, it’s no secret that it’s up to retailers to compel consumers to stay, and many have taken up the call. For example, our company was brought in to create a store within a store for Skechers. Our team used traditional digital signage, with single screens displaying content to draw consumers in.

Advertising 265

Advertising Customer Experience Point of Sale Marketing 265

Retail TouchPoints

FEBRUARY 8, 2023

With every new line introduced into Target’s portfolio, the consumer gains more and more trust in the parent brand because of the unified strength of its brand voice and experience. Future markets will need to cater to those demands if they want to connect with audiences.

Supermarket 246

Supermarket Grocer Consumer Accounting 246

Retail Geek

JULY 30, 2021

Bed Bath & Beyond traditionally is a pretty chaotic treasure hunt so very hard to find your way around people complain that they get lost and can’t find an exit the, the lines of sight in a Bed Bath & Beyond or horrific so they stack product to the roof so you can’t see very far in any direction in the store.

Visual Merchandising 105

Visual Merchandising Payment Services Advertising Merchant Services 105

Retail Next

SEPTEMBER 3, 2019

Merchandising is often viewed as presenting or displaying items in a way that makes them visually appealing and desirable to shoppers. Themed window displays, dressed mannequins and beauty stands are all examples of visual merchandising.

Visual Merchandising 84

Visual Merchandising Marketing Consumer Planning 84