Retail TouchPoints

NOVEMBER 7, 2024

Three more supermarket chains will connect their electronic shelf label (ESL) hardware to the Carrot Tags pick-to-light functionality from Instacart , making it easier for Instacart pickers — and eventually for consumers themselves — to find the products on their shopping list. locations in August 2024.

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Fulfillment Supermarket Grocer Store Operations 278

Retail TouchPoints

JUNE 30, 2022

H-E-B narrowly defeated second-place Amazon and third-place Amazon Fresh as the top-ranked ecommerce grocer in the U.S., households that had shopped online at least once in the 30 days prior to being surveyed. according to dunnhumby’s inaugural Ecommerce Retailer Preference Index (RPI).

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Grocer Consumer Shopping ATS 286

Retail TouchPoints

FEBRUARY 4, 2025

At the same time, consumer expectations for personalized, omnichannel shopping experiences continue to rise. For example, multimodal AI can help retailers optimize inventory by analyzing sales patterns alongside supplier communications and consumer feedback. One area of focus will be content moderation.

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Kiosk Grocer Consumer Marketing 302

Inside Retail

MAY 2, 2024

Australia’s leading supermarkets, Coles and Woolworths, delivered their third-quarter results to shareholders this week along with new consumer insights. Both retailers reported that the current economic environment has challenged consumers’ discretionary spending and that households have evolved their buying habits to seek out value.

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Consumer Shopping Supermarket Promotions 255

Retail TouchPoints

APRIL 1, 2025

Filling a grocery cart is perhaps the one retail experience we all share on a regular basis, more than shopping for clothes, tools or any other retail category. Why is marrying up the in-store and online grocery shopping experience the next big thing in grocery? grocers are valued at $8.5 boasting 365 locations. Here in the U.S.,

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Grocer Checkout Point of Sale Advertising 147

Inside Retail

FEBRUARY 16, 2025

Any retailer worth its salt understands that consumers’ shopping behaviour varies across different age demographics. Coresight also revealed several large behavioural differences between these cohorts, ranging from their perspectives on personal financial and economic conditions to the retailers they prefer to shop with.

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Shopping Apparel Grocer Consumer 130

Retail TouchPoints

MAY 20, 2022

The screen also can display order histories from previous shopping trips, and shoppers can scan and pay with credit cards rather than using manned or unmanned checkout lanes. we are building a link between multiple consumer channels and the brands they trust while keeping customer loyalty central to the experience.”. in a statement.

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Shopping Checkout ATS Supermarket 331

Retail TouchPoints

FEBRUARY 21, 2022

With the start of another year in the new normal, retailers are still questioning how to best engage with consumers in the post-pandemic world. In the past two years, consumers’ expectations and preferences have vastly changed. If one thing has become clear during the last two years, it’s that consumers value options for convenience.

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Consumer Merchant Services Grocer Apparel 313

Retail TouchPoints

FEBRUARY 20, 2025

Since its 2012 debut, Instacart has made significant progress in convincing Americans that grocery shopping can be done online. Our vision is that, on a 10-year horizon, customers won’t have to choose between shopping online or in store; it’ll be one single, unified mode, powered by Instacart. Image courtesy Instacart.)

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Grocer Shopping Consumer Management 191

Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) In 2022, grocers will need to become digital-first.

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Grocer Payment Services Checkout Shipping 321

Retail TouchPoints

JANUARY 31, 2023

Indeed, price was the top consumer need across all income brackets , including 66% of people making $50,000 to $74,999 and 53% making more than $200,000. COVID-19 dramatically increased the percentage of Americans shopping online for groceries, from 39% to 50% of the country — an 11-point rise. Over the six-year history of the U.S.

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Grocer Wholesale Consumer Promotions 298

Retail Gazette

APRIL 10, 2025

Deliveroo has launched a new white label solution, named Deliveroo Express, designed for grocers and retailers in the UK and Ireland, enabling them to offer rapid, on-demand delivery through their own online channels.

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Grocer Fulfillment Supermarket Checkout 116

Retail TouchPoints

JUNE 13, 2024

However, this void also presents a significant opportunity for grocers. With customers increasingly returning to in-store shopping, grocery stores are now in a prime position to reclaim and expand their share of the alcohol market. Gone are the days of the cumbersome mail-in rebate form and long waits for redemption.

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Marketing Grocer Consumer Promotions 269

Retail TouchPoints

JULY 27, 2022

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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Payment Services Grocer Fulfillment Shipping 264

Inside Retail

OCTOBER 5, 2024

“The high trust ratings for Aldi, and independent grocer IGA (13th), show that the distrust for the two majors is not industry-wide, as it is their brands specifically which have become associated with ‘price gouging, high profits and corporate greed’ over the last year whereas as their closest competitors haven’t,” said Levine.

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Consumer Supermarket Grocer Shopping 246

Retail Gazette

MARCH 4, 2025

Kantar reported that the market share for the UK’s third largest grocer now sits at 12.6%, down 1.1% Aldi – the UK’s fourth largest grocer – saw its sales rise 4.9% The supermarket giant marked another month as the UK’s leading grocer, with market share up 0.6% from the 13.7% it held last year.

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Marketing Grocer Supermarket Returns 98

Retail TouchPoints

SEPTEMBER 10, 2020

For a long time, retail consumer data-gathering was a game rigged for big players. As a report from consulting firm Catalina showed, 90 of the top 100 consumer packaged goods companies lost market share to smaller brands in recent years. Many of these smaller brands are benefiting from changes in consumer panels. Not anymore.

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Consumer Marketing Grocer Shopping 200

Inside Retail

JUNE 4, 2024

But how is a brand known for selling $88 jars of sea moss managing to capture consumers’ attention and their wallets, especially considering current economic circumstances? Of course, Erewhon is not targeting consumers trying to reduce their weekly bills by shopping at value grocers. percent, to reach an estimated $8.47

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Grocer Consumer Fashion Marketing 278

Inside Retail

JANUARY 3, 2023

From smart shopping carts and intelligent buying assistants, to dynamic pricing algorithms and inventory tracking systems, retailers will have access to a wealth of powerful tools that enhance their ability to meet customers’ needs and respond quickly to changes in the market. .

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Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

AUGUST 21, 2024

Rising costs created unprecedented challenges for grocers as dollar stores made their moves into the grocery space. While traditional grocers can’t undercut dollar store prices, they can amplify the benefits that dollar stores notoriously don’t have — quality and convenience, including expanded services and meal options.

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Grocer Merchant Services Marketing Consumer 277

Retail TouchPoints

JUNE 6, 2022

As grocers around the world work furiously to meet consumers’ demand for delivery without breaking the bank, Chinese online grocer Missfresh looks to have a winning model. In China small local shops, known as “neighborhood retail,” are big business, generating 1.3 A New Kind of ‘Neighborhood Retail’.

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Grocer Inventory Turnover Fulfillment Shopping 321

Retail TouchPoints

FEBRUARY 23, 2023

Instacart has expanded the offerings under its Instacart Platform umbrella, a suite of enterprise-grade technologies designed to help grocers with their digital transformations. This will further unlock new digital revenue streams for our business, impacting our bottom line.”

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Management Grocer Fulfillment Wholesale 263

Retail TouchPoints

SEPTEMBER 21, 2020

The partnerships will let select shops in each of the five boroughs begin offering their inventory online and via local delivery, a functionality they didn’t previously have. Each store also will become part of the solution provider’s ongoing consumer marketing campaigns, which can help boost digital traffic.

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Grocer Consumer Shopping Marketing 311

Retail TouchPoints

AUGUST 31, 2020

Some companies are still doing well despite a relative lack of e-Commerce infrastructure, but even they are expected to level up as consumer behaviors continue to evolve. For example, discount grocers have remained strong for the past decade — even with their old-fashioned approaches to brick-and-mortar.

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Consumer Shopping Sporting Goods Outdoor 162

Retail TouchPoints

SEPTEMBER 22, 2021

This is about bringing delight and inspiration to digital shopping to make online experiences as fun as discovering new products in our stores.”. With swipeable, shoppable interactivity, consumers can engage directly with brand and product videos. Albertsons Cos.’

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Grocer Advertising Consumer Shopping 290

Inside Retail

MARCH 21, 2024

Armadale’s High Street has become one of the most expensive shopping destinations in Melbourne and the row of retailers is essentially a who’s who of Australian fashion. All the connotations that come with high street shopping carry through to Armadale’s High Street with its pedestrian walkways lined with shops.

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Shopping Fashion Boutique Grocer 246

Retail TouchPoints

JUNE 3, 2022

Albertsons has introduced consumer-generated ratings and review functionality on 11 of its banners’ sites, including Safeway , Vons , Jewel-Osco and Shaw’s. We’re proud to be one of the first grocers to offer this authentic conversation with our shoppers about their favorite products.”. in a statement.

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Grocer Customer Experience Planning Shopping 304

Retail Focus

AUGUST 6, 2024

Original research of over 1,000 UK shoppers by Pricer showed that discounter switching remains rife, with 65% now having switched some or all of their food shop to Aldi or Lidl, a rise of +4 percentage points year-on-year.

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Supermarket Consumer Shopping Grocer 147

Retail TouchPoints

SEPTEMBER 10, 2024

Health-focused online grocer Thrive Market plans to launch a retail media network powered by Instacart ’s Carrot Ads solution. “This partnership redefines how our members can find products that fit their family’s needs, reducing the cognitive load and making shopping easier with Instacart’s Carrot Ads solution.”

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Marketing Advertising Grocer Consumer 272

Retail TouchPoints

OCTOBER 26, 2020

Consumers fear for their health and they fear for their finances, especially today with what is around 20 million. The challenge that puts on retailers is, ‘ How do I convince this finicky consumer that it’s safe to do business with me? ’. They’re shopping with just about any retailer now. people still without jobs.

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Grocer Consumer Promotions Fashion 336

Inside Retail

SEPTEMBER 10, 2024

Freshippo’s items will be available through Ebest’s shopping app and website, with a product selection tailored to the Australian market, including Chinese delicacies such as snacks, juices, tea drinks, and culinary sauces.

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Supermarket Grocer Consumer Location 261

Retail TouchPoints

MARCH 25, 2025

Were creating an even more attractive offering for advertisers to easily stay connected with customers wherever they choose to shop among Instacarts growing network of retail sites powered by Carrot Ads, which will now include one of the Midwests largest grocers.

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Advertising Fulfillment Grocer Finance 147

Retail Gazette

APRIL 1, 2025

Despite a late Easter, Kantars data indicates that consumers are still spending as they adjust their grocery shopping habits to inflationary pressures. This surge in promotional activity highlights the intensifying battle among grocers to attract price-sensitive shoppers. FMCG sales at M&S rose by 13.1%

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Promotions Supermarket Grocer Consumer 111

Retail TouchPoints

JULY 6, 2022

These creators, whether nano-, micro- or macro-influencers, have cultivated communities who eagerly consume their content and hang onto every product recommendation they make. And because they have a guided experience that’s driven by Galeries Lafayette’s employees, consumers ultimately feel more confident in their purchase decisions. .

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Social Commerce Jewelry Grocer Consumer 305

Retail Gazette

JANUARY 22, 2025

Second-hand purchasing isnt just a trend; its a transformation of consumer behaviour, offering both economic and environmental benefits, he says. Gartner Marketing Practice senior director analyst Matt Moorut notes there is a desire among younger shoppers to shop sustainably.

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Fashion Grocer Consumer Shopping 105

Retail TouchPoints

MAY 5, 2023

The Sprouts website and app are also powered by Instacart Platform , which is Instacart’s technology suite for grocers. The addition of Carrot Ads to its suite of Instacart-powered solutions will now enable Sprouts to offer brands access to its consumers via advertising on its website.

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Advertising Grocer Marketing Consumer 298

Retail TouchPoints

JULY 9, 2024

The company estimates that more than 80% of the UK population now has access to Co-op grocers through its owned ecommerce site or through various delivery partners, including Just Eat, Uber Eats and Deliveroo. In March 2024, Co-op rolled out its own membership program to give consumers access to exclusive offers, discounts and events.

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Grocer Fulfillment Shipping Shopping 286