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Q2 2021 Roundup: How Target, Macy’s and Foot Locker Harnessed Consumer Optimism

Retail TouchPoints

The spring and early summer was an optimistic time for many consumers who finally emerged from lockdowns looking to refresh their wardrobes and find items suited for smaller local outings during the warmer months. Target’s Store-Based Fulfillment Model Drives Convenience. Target’s physical comparable sales grew 8.9%

Consumer 316
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The Future of Retail is Smaller, Crowdsourced and Robot-Powered

Retail TouchPoints

Predicting where the next phase of consumer buying behavior is headed has proven notoriously tricky. The company that perfected a global fulfillment network with massive warehouses at its core is now rethinking its approach. And just when we thought ecommerce was the future, brick-and-mortar stores made a comeback in the last year.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

Retailers will need to maintain elevated safety precautions and further improve in-store fulfillment, while at the same time busting any type of friction more forcefully than ever. You look at ULTA Beauty or DICK’S Sporting Goods during the pandemic and they crushed it. Now consumers look for that.”. said Scaretta. “

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DoorDash Looks Beyond Restaurants to Become ‘The Local Commerce Company’

Retail TouchPoints

The delivery platform unveiled a series of major updates and service additions at its first-ever product showcase on June 27, 2023, including search and shopping features to help consumers find and buy whatever they are looking for (well beyond just meals), and a new integrated rewards program for merchants.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization.

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Roe Reversal Creates Thorny Path for Retailers Supporting Employee Reproductive Choice

Retail TouchPoints

DICK’S Sporting Goods came out strongly behind reproductive rights,” said Steve Koepp, Co-Founder of From Day One in an interview with Retail TouchPoints. “If According to Pew Research , 62% of Americans support abortion being legal in all or most cases. If you think back, they’re pretty independently minded. In the U.S.,

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Will curbside retail be a viable strategy post-Covid?

Inside Retail

Click and collect was a well-established channel prior to the Covid-19 pandemic and proved popular with a subset of regular consumers. And curbside shopping has been lucrative: Retailers in Australia and around the world that implemented the option during Covid largely thrived. Curbside collection gives consumers choice and control.