Retail TouchPoints

SEPTEMBER 15, 2021

As consumers head back to physical stores, malls and shopping centers are striving to remain relevant parts of shopper journeys that have been dramatically reshaped. Tenants and developers need to extend this agile thinking to the entire shopping experience, especially as consumers crave more social — yet still safe — interactions.

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Outdoor Customer Experience Fulfillment Shopping 260

Retail TouchPoints

MARCH 11, 2021

While digital sales skyrocketed in 2020, the similarly large spike in store-based fulfillment showed that stores are still a vital part of the equation. And while the pandemic meant quick, efficient shopping trips by consumers, as more people are vaccinated they will increasingly be interested in full-scale outings and longer dwell times.

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Shopping Outdoor Fulfillment Returns 268

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

The Retail market landscape has seen significant changes in retail trends and shifts in consumer behavior since the coronavirus breakout, but the industry now appears more optimistic about the growth prospects. New Look Stores. The store experience is a big part of REI’s success.

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Retail Trends Consumer Payment Services Fulfillment 94

Retail TouchPoints

NOVEMBER 16, 2021

Building these experiences requires unified customer, inventory and fulfillment data used with a flat user interface (UI); natural interfaces like haptic, gesture, speech and sound interactions; and extended reality (ER) like augmented reality (AR) and virtual reality (VR). Content-Driven Immersive Experiences.

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Outdoor Customer Experience Returns Fulfillment 269

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. What mattered was, were we serving the consumer in the way the consumer preferred?”

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Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

JANUARY 26, 2022

She noted that the concept of “partial de-malling,” which could include integration of outdoor spaces for walkable plazas and eating areas, food carts/trucks, skating rinks, miniature golf courses and the like, all will contribute to the experiential and entertainment value of a trip to the mall.

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Outdoor Shopping Kiosk Customer Experience 319

Retail TouchPoints

JULY 14, 2021

Amazon and other online retailers are essentially logistics companies that have become today’s consumer interface to deliver goods to your front door within hours. Today’s tech-savvy consumers expect more from brands. Pop-ups and Outdoor Dining Lasting Beyond the Pandemic. Convenient? Not exactly. Probably not.

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Outdoor Boutique Fashion Shopping 264

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 254

Sporting Goods Payment Services Shrinkage Point of Sale 254

Retail TouchPoints

MARCH 7, 2024

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there.

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Outdoor Fulfillment Shopping Marketing 276

Retail TouchPoints

JULY 27, 2021

That means more consumers are venturing out into the world — and going back into stores. Research from Springboard points to similar results: the company’s latest Retail Consumer Survey indicated that 56% of consumers were “very” or “completely comfortable” visiting brick-and-mortar destinations, a steady increase from the 50% figure in May.

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Beauty and Health Shopping Consumer Home Furnishings 279

Inside Retail

JULY 28, 2022

Non-executive chair Kelly Rainko said the decisive action was taken to “better position Weber to navigate historic macroeconomic challenges, including inflationary and supply chain pressures that are impacting consumer confidence, spending patterns, and margins.”.

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Fulfillment Outdoor Apparel Management 130

Retail TouchPoints

JULY 29, 2021

We are thrilled to be taking the reins of the world’s leading toy brand at a time when the category is up 16% and consumer demand for toys is at an all-time high. Games, puzzles, action figures and outdoor toys were especially popular. With stores closed for most of the year, ecommerce was the main driver of this growth.

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Net Profit Fulfillment Boutique Outdoor 306

Retail TouchPoints

OCTOBER 17, 2023

Despite the two retailers’ dramatic differences, BB&B CEO Jonathan Johnson firmly believes that Bed Bath & Beyond’s reputation with both suppliers and consumers, combined with Overstock’s “asset-light” operating model, will be the right combination for the reborn brand.

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Drop-Shipping Outdoor Shipping Checkout 275

Retail TouchPoints

AUGUST 15, 2022

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customers’ loyalty is no longer confined to programs and points. Collect and Leverage First-Party Data . Invest in Your People .

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Drop-Shipping Shipping Outdoor Customer Retention 221

Retail TouchPoints

APRIL 6, 2022

But while reports of the “death” of the physical store have been greatly exaggerated, it’s clear that while stores are still vital elements in the shopper journey, they will need to be rethought — and in some cases redesigned — to reflect consumers’ still-evolving preferences.

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Location Consumer Department Stores Outdoor 298

Retail Gazette

MARCH 5, 2024

The growing demand for luxury outerwear first started to take hold following the post-pandemic consumer shift towards wellness and healthy lifestyles. At the time, it was less about fashion and more about the technical clothing needs of alpine climbers, set against the backdrop of the Canadian Coast Mountains.

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Outdoor Fashion Apparel Fulfillment 52

365 Retail

SEPTEMBER 1, 2022

And with so much hinging on catching the eye of the new post-pandemic consumer, investing in and introducing digital solutions to your retail venture could be the difference between survival and collapse. To fulfil its ambition, Jo Malone’s team used visual language to explain each scent.

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Consumer Outdoor Fulfillment Fashion 57

Retail TouchPoints

MAY 31, 2022

Source: Coresight Research “Building Blocks of the Metaverse: 5G” Both at a consumer and an enterprise level, 5G is still in its infancy, but it’s expected to grow quickly and become the dominant mobile access technology by 2027 reaching 90% penetration in North America within that time, according to Ericsson.

Merchant Services 353

Merchant Services Checkout Shrinkage ATS 353

Retail TouchPoints

MAY 8, 2023

That could be a bot that the brand has put forward to interact with you, or [a consumer] scanning a QR code in a retail store to begin a loyalty journey that happens over WhatsApp and continues after you leave the store. RTP: What are some specific ways retailers can remove friction, particularly in these self-service or remote interactions?

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Merchant Services Payment Services Consumer Outdoor 251

Inside Retail

NOVEMBER 14, 2023

Helly Hansen is a world leader in specialist skiing, sailing, outdoor clothing and workwear – and as such has a loyal customer base to whom environmental and sustainability concerns are never far from the top of mind. A common challenge in e-commerce and warehouse-to-store fulfilment is controlling the volume of wasted space in shipments.

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Shipping Outdoor Apparel Fulfillment 130

Retail TouchPoints

DECEMBER 29, 2021

Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges. As for the colors, neutral, earthy tones will take center stage, as these are hues that evoke nature and bring the outdoors in to create calmer environments.

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Outdoor Consumer Fulfillment Customer Experience 277

Inside Retail

APRIL 18, 2021

The change in consumer behaviour brought on by the pandemic has been wide-reaching. Within a year, the business established the service, which rose an incredible 700 per cent as Target fulfilled almost 90 per cent of its digital orders with local stores.

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Outdoor Fulfillment Consumer Shopping 147

Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores).

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Checkout Merchant Services Payment Services Customer Experience 202

Inside Retail

FEBRUARY 19, 2024

In an exclusive interview with Taha Bouqdib, the president and CEO of V3 Gourmet, Bacha Coffee’s operator, we discussed the brand’s expansion strategy, and its vision for the future amidst evolving consumer preferences and global market dynamics.

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Department Stores Location Fashion Outdoor 130

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

DECEMBER 29, 2021

Virtual reality functions and applications are emerging as innovative solutions to fulfill customers’ demands, playing a crucial role when facing the industry’s most pressing challenges. As for the colors, neutral, earthy tones will take center stage, as these are hues that evoke nature and bring the outdoors in to create calmer environments.

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Outdoor Consumer Fulfillment Customer Experience 200

Indigo 9 Digital

JUNE 8, 2023

House of Sport stores have a number of features including a 17,000 square foot outdoor field and running track, which turns into a skating rink in the winter and an outdoor movie theatre in the summer, an indoor batting cage, a racetrack, three virtual golf bays, a putting green and a 32 foot high rock climbing wall.

Sporting Goods 52

Sporting Goods Outdoor Fulfillment Shipping 52

Retail TouchPoints

FEBRUARY 14, 2023

shopping app is akin to the more familiar Wish or Shein , connecting consumers directly with Chinese manufacturers and thus able to offer shockingly cheap prices. The next question curious consumers have to ask is, how does a five-month-old company have the money for not one but two Super Bowl ad spots? The new U.S.

Merchant Services 269

Merchant Services Shopping Marketing Outdoor 269

Rangeme

JUNE 11, 2021

While this summer offers a little more freedom than summer 2020, as COVID-19 restrictions lift in various parts of the country, many consumers are still being cautious and sticking close to home. For these consumers, it means continued eating and entertaining at home. Shrimp—and anything else—on the barbie.

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Beauty and Health Outdoor Consumer Accessories 52

Small Biz Trends

JUNE 14, 2022

A retail business includes any company that sells goods or services directly to consumers for their consumption or use. But many now offer products online or over the phone and ship products to consumers. Many consumers prefer natural food for health or environmental reasons. The Retail Industry in 2022. Food Truck Business.

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Beauty and Health Thrift Store Accessories Boutique 105

VMS

JANUARY 4, 2022

While a lot of choices can be great, they also collectively can create a confusing and time-consuming user experience. Thoroughbred Fulfillment, headquartered in Zeeland, Michigan, created Mercato Place. Sayers is president of Thoroughbred Fulfillment, a role he’s held since 2004.

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Fulfillment Visual Merchandising Shipping Returns 52

A1 Retail

JULY 8, 2021

Open Monday to Saturday 7am – 8pm and Sunday 10am – 4pm, the store caters for DIYers, local trade and those consumers looking for support on larger transformations with the retailer’s Design and Installation Services. Sunderland has a designated area for what the business names ‘Smart Fulfilment’. New store, new offering .

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Boutique Outdoor Fulfillment Shopping 59

Small Biz Trends

JUNE 1, 2022

Find fulfillment in your work: Helping animals can give your work purpose. You may feel more personally fulfilled and motivated. Those who love spending time outdoors can charge a small fee for daily or weekly walks. But more consumers are shopping online now. 24 Amazing Pet Business Ideas.

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Accessories Fulfillment Location Outdoor 119

Retail TouchPoints

MAY 12, 2021

Additional suggestions included remedying bottlenecks that occur at check stands due to measures taken to ensure social distancing, and increasing access and availability to outdoor spaces for gathering, dining and purchasing. Pre-pandemic, small store formats were on the rise as consumers favored local, more tailored products.

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Shopping Checkout Location Planning 238

365 Retail

DECEMBER 21, 2022

Once again, we find ourselves amidst the festive season, with retail spaces battling it out for all-important consumer attention. Operating in a highly saturated market, retail owners are having to explore unique ways to draw in customers, with AV displays being a core way to elevate spaces and capitalise on a customer’s initial interest.

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Promotions Outdoor Fulfillment Advertising 73

Retail TouchPoints

JULY 28, 2021

The disruption caused by COVID-19 has led to a re-appreciation of relatively compact, walkable neighborhoods, with a mix of uses and opportunities to interact with people outdoors. People were already shopping online and ordering food for delivery, but it has become evident that consumer preferences have changed permanently.

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Outdoor Fulfillment Location Shopping 299

Retail Minded

OCTOBER 2, 2023

This automation significantly reduces labor costs and speeds up order fulfillment. Patagonia, an outdoor clothing retailer, focuses on sustainability by using recycled materials, reducing waste, and promoting ethical sourcing. These initiatives align with their brand values and resonate with environmentally conscious consumers.

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Supply Chain Management Management Inventory Management Outdoor 52