Retail TouchPoints

MAY 3, 2023

The retail industry is undergoing an unprecedented wave of change as global issues have affected retailer supply chains, the labor market and consumer behaviors. Sustainability has come to the fore as consumers become more conscious of how their purchases are impacting their local communities and the environment.

Visual Merchandising 252

Visual Merchandising Consumer Inventory Management Customer Experience 252

Retail TouchPoints

JANUARY 11, 2024

The Foodservice Innovation Zone will reflect the increased roles for technology in a field that’s embracing new formats and venues to satisfy consumers’ hunger and thirst.

ATS 225

ATS Wholesale Inventory Management Fashion 225

Retail TouchPoints

NOVEMBER 18, 2021

Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative retailers that are able to provide fast, efficient omnichannel experiences. Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online.

Supply Chain Management 233

Supply Chain Management Fulfillment Shipping Inventory Management 233

Retail TouchPoints

JULY 29, 2020

While the name Burton is almost synonymous with the snowboards the company began making in 1977, Burton has diversified over the years into new categories — including surfboards, apparel, goggles/optics and other sports gear — as well as expanding beyond manufacturing into direct-to-consumer (DTC) retail, both physical and digital.

Planning 257

Planning Wholesale Customer Experience Store Operations 257

Wiser

JULY 31, 2023

A planogram is a visual diagram that details where every product on a retail store shelf should be placed. It’s a strategic roadmap for retailers, guiding them on how to arrange products in a way that boosts consumer engagement and ultimately leads to increased sales. Its main aim is to maximize sales and minimize wasted space.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail Gazette

SEPTEMBER 29, 2023

Retailers would benefit from more technology to help improve inventory management processes, labour scheduling, and general store operations, and artificial intelligence (AI) could be deployed for each of those needs, as well as being used for trend spotting that can aid wider business planning.

Inventory Management 102

Inventory Management Management Store Operations Consumer 102

Retail TouchPoints

FEBRUARY 21, 2023

Circle K , and AutoZone are already using 5G to connect their stores. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Augmented reality (AR) and virtual reality (VR) powered by 5G can delight and wow customers. Tractor Supply Co.

Sporting Goods 231

Sporting Goods Payment Services Shrinkage Point of Sale 231

Retail TouchPoints

DECEMBER 25, 2023

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Better inventory management means better business operations, period.

Customer Experience 224

Customer Experience Dead-Stock Store Layout Point of Sale 224

365 Retail

FEBRUARY 23, 2023

At the flagship five-day retail event, Zebra will explain how its visionary framework, The Modern Store by Zebra is set to help retailers solve their most pressing store operations challenges. The Modern Store Demo will be available to view every hour at the Zebra booth. During a workshop on Sunday 26 Feb at 14.20

Payment Services 52

Payment Services Checkout ATS Inventory Management 52

I Vend

SEPTEMBER 1, 2022

Consumers continue to spend on essentials such as food, personal care, and basic clothing, but reduce their outlay on items such as furniture, home electronics, sporting goods and accessories. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Dead-Stock 98

Dead-Stock Payment Services Sporting Goods Inventory Management 98

M19 Retail

JULY 5, 2023

The Aubuchon Company has previously implemented the Mi9 Retail Software Platform to support their Merchandising, Data Analytics, and Store Operations (Point of Sale). “Self-Checkout delivers numerous benefits for retailers, including increased efficiency, cost savings, improved accuracy, enhanced customer experiences, and increased store sales.

Checkout 52

Checkout Point of Sale Inventory Management Management 52

Retail TouchPoints

JULY 28, 2020

In fact, recent research from McKinsey finds consumers indicating they will adopt long-term behavioral changes beyond COVID-19. Consumers have had their options severely limited — and the idea of returning to typical social behavior like retail shopping is now fraught with risk. Indeed, lockdown trained us all to do so.

Inventory Management 195

Inventory Management Fulfillment Payment Services Consumer 195

I Vend

FEBRUARY 6, 2023

‘Out of stock’ – a phrase that no retailer wants to utter, and no consumer wants to hear. Not being able to buy what they want frustrates consumers, who are demanding that retailers are ‘never out of stock *. This lack of inventory costs retailers an estimated up to 8% of revenue in lost sales.

Inventory Management 98

Inventory Management Management Shrinkage Returns 98

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. Each customer’s shopping journey is unique and each store operates differently. Customer comments on TrustPilot suggest it can be buggy at times.

Merchant Services 98

Merchant Services Payment Services Inventory Management Planning 98

V Count

SEPTEMBER 15, 2022

As a business owner or a store manager, you’ll face countless challenges, and turning your business into a successful one usually requires time, effort and commitment. Each customer’s shopping journey is unique and each store operates differently. Customer comments on TrustPilot suggest it can be buggy at times.

Merchant Services 92

Merchant Services Payment Services Inventory Management Planning 92

Retail TouchPoints

OCTOBER 3, 2023

Checking inventory in a local store but not placing an order? I like to sort these reasons into two categories – those driven by a desire to provide customer service and convenience, and those driven primarily by the retailer’s desire to monetize their owned inventory as fully and profitably as possible.

Fulfillment 237

Fulfillment Drop-Shipping Markdowns Shipping 237

Retail TouchPoints

MAY 11, 2023

I see three areas that retailers, using the right technology, can tap for growth, protection and efficiency gains: OPPORTUNITY #1: Bringing consumers to the metaverse and giving them memorable “phygital” buyer journeys. To do so, they’ll need seamless and instant access to information in-store, on the road or in their living room.

Kiosk 200

Kiosk Consumer Inventory Management Customer Experience 200

Retail TouchPoints

JULY 15, 2022

Over a four-week period, Build-A-Bear turned its store locations into micro-fulfillment centers so it could maintain store operations, keep associates working and create a bright spot for consumers navigating uncertainty and stress. We love the feedback that says ‘Hey, I was able to do this.

Fulfillment 282

Fulfillment Shipping Inventory Management Location 282

Retail TouchPoints

DECEMBER 12, 2023

Keeping in mind as well the need to optimize their supply chain fulfillment to meet consumer delivery expectations while managing parcel carrier costs? Where can AI and data-driven pricing solutions help reshape a retailer’s outmoded pricing structure and deliver pricing that fits today’s consumer?

Markdowns 254

Markdowns Retailing Pricing Promotions Fulfillment 254

Retail TouchPoints

AUGUST 4, 2023

Consumers are also becoming more exposed to self-checkout options, and they are in turn becoming more normalized and natural. The growing exposure of travelers to self-service options has led to consumers preferring them as they are much more convenient than previous models.

Payment Services 223

Payment Services Kiosk Marketing Shrinkage 223

Retail TouchPoints

FEBRUARY 12, 2021

Retail companies committed to improving the customer experience have realized they need to stop relying on inventory buffers to ensure items are in stock when they need them. RFID can raise inventory visibility up to 99%. consumer reliance on ecommerce, in-store pickup, and self-checkout.?.

Fulfillment 235

Fulfillment Markdowns Inventory Management Customer Experience 235

RETAIL MANAGEMENT SOFTWARE

DECEMBER 12, 2022

In addition, investments in the right retail technology can improve the overall customer experience, even when there is a staff shortage. Mobile POS enables a convenient and seamless customer experience, giving store associates more tools to help shoppers at the moment, wherever they are. Instant Product Search.

Payment Services 74

Payment Services Point of Sale Customer Retention Customer Experience 74

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Leading retailers have embraced digital transformation and leveraged the latest business intelligence (BI) capabilities to identify market trends, spot shopping patterns and changes in consumer behavior, and make informed decisions based on valuable insights. BI is becoming more readily available to all sizes of retail stores.

Customer Retention 85

Customer Retention Inventory Management Customer Experience Kiosk 85