Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. As the industry evolves, it will be crucial for stakeholders to remain adaptable, leveraging data and partnerships to meet the changing needs of consumers in a digital-first economy.

Customer Retention 239

Customer Retention Payment Services Marketing Telecommunications 239

Retail TouchPoints

MARCH 6, 2024

Experts indicate that the root of shopping malls’ “identity crisis” is their inability to effectively leverage data to curate experiences that represent the full scope of consumers’ needs and lifestyles. That is, until Dolphin Centre in the UK. That sits along two strands: one being, how do you shift the culture internally?

Shopping 235

Shopping Merchant Services Kiosk Consumer 235

Inside Retail

APRIL 22, 2021

The e-commerce industry is growing at a rapid rate, and it’s impacting brands and retailers in numerous ways. At the same time, it can be incredibly challenging to keep up with trends that change almost daily. Now more than ever, it’s critical to understand the latest consumer expectations — and be ready to adapt.

Fulfillment 299

Fulfillment Beauty and Health Advertising Accounting 299

Inside Retail

APRIL 26, 2024

Key measures include a ban on advertising for cheap textiles and an environmental charge on low-cost items. While the proposed laws need to pass a vote in France’s senate, they signal an increased need for focus on sustainability in the retail industry. It’s more about feeling like you’re being smart with your money.

Fast Fashion 162

Fast Fashion Fashion Payment Services Shopping 162

Inside Retail

APRIL 24, 2024

Legacy denim brand, Levi Strauss & Co has rolled out a direct-to-consumer first strategy across its East Pacific Asia market. Inside Retail sat down with Nuholt Huisamen, managing director of Levi Strauss & Co for East Asia Pacific, to unpack what the future of the DTC-first strategy means for the Asia market.

Consumer 147

Consumer Wholesale Location Fashion 147

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. However, not all customers behave the same.

Payment Services 225

Payment Services Consumer Customer Retention Marketing 225

Inside Retail

JUNE 14, 2023

Well-travelled Singaporeans have a sophisticated palate, and there are many international communities in Singapore. We have also seen an increasing focus for health and wellness, alternative protein products, dairy alternatives and alcohol-free products,” he told Inside Retail.

Marketing 246

Marketing Grocer Promotions Supermarket 246

Retail TouchPoints

DECEMBER 5, 2023

Although Hy-Vee has offered different components of retail media for some years, it has “been building in earnest” and officially launched Hy-Vee RedMedia , its full-scale retail media network early this fall, according to Jessica Enos, SVP of Retail Media for Hy-Vee, Inc.

Advertising 219

Advertising Marketing Customer Experience Management 219

Inside Retail

MARCH 7, 2023

he past two years brought an unprecedented boom in M&A activity across the retail sector. Many retailers not only enjoyed record profit margins, many of those that sold their business achieved extraordinary outcomes. So how do you get your retail business ready for a transaction?

Payment Services 244

Payment Services Planning Consumer Accounting 244

Inside Retail

FEBRUARY 8, 2024

Myer currently operates 56 department stores across Australia, as well as its online business and in-house brands including Sass and Bide, Marcs and David Lawrence. It’s no secret that consumer-facing retail has had a tough year trying to stay price-competitive for customers.

Department Stores 264

Department Stores Inventory Management Planning Returns 264

Retail TouchPoints

JANUARY 31, 2024

We’ve all heard that today’s empowered consumer demands seamless and consistent experiences, but new research from CI&T indicates that these expectations are higher than ever. The 2024 Connected Retail Report includes a survey of 1,012 U.S.

Consumer 238

Consumer Shopping Shipping Returns 238

Retail TouchPoints

FEBRUARY 7, 2023

It was amazing to be back in NYC for NRF 2023, and this year’s event did not disappoint. The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years.

Grocer 236

Grocer Apparel Department Stores Point of Sale 236

Retail TouchPoints

NOVEMBER 24, 2023

One thing brands and retailers can count on this holiday season is that shoppers are being more frugal when it comes to buying gifts. This means brands will need to be more strategic when it comes to their ecommerce initiatives and potentially explore new ways to meet their end-of-year revenue goals.

Social Commerce 256

Social Commerce Shopping Consumer Marketing 256

Inside Retail

DECEMBER 3, 2023

Over the last few years, a new demographic is set to become more prominent in the retail landscape. Born into an era of record global birth numbers, when this generation is complete IT will total almost 2 billion globally, and will be the largest generation in the history of the world.

Advertising 264

Advertising Payment Services Consumer Finance 264

Inside Retail

JULY 13, 2023

At the end of April last year, the keys changed hands to the current operating partner, Brand Collective. What we’ve seen since this handover is a period of exponential growth across our direct-to-consumer (DTC) channels, as well as with our wholesale distribution. The flagship needs to be our shining light.

Planning 246

Planning Wholesale Shipping Location 246

Retail Focus

JANUARY 3, 2024

While the retail sector outlook for 2024 is expected to be muted, hampered by ongoing macroeconomic challenges, weakened consumer demand and low economic growth prospects, retailers mustn’t let stagnation stifle innovation and future opportunities, the KPMG/RetailNext Retail Think Tank (RTT) , an independent board of retail experts, warns.

Beauty and Health 162

Beauty and Health Consumer Supermarket Returns 162

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey?

Social Commerce 197

Social Commerce Loss Prevention Customer Experience Customer Retention 197

Retail TouchPoints

MAY 16, 2024

In his first earnings season as Executive Chairman, Marcus Lemonis shared detailed plans for the future of Beyond Inc. But that’s where the similarity from other retail IP purchases ends, and the twist and turns begin. The full revival of Overstock.com is expected to be a gradual process. million in June 2023.

Planning 192

Planning Returns Apparel Fashion 192

Inside Retail

APRIL 29, 2024

Dubai-based retailer and distributor GMG and US-based apparel and footwear company VF Corporation recently announced a significant expansion of their long-standing partnership to solidify their presence in the growing markets of Southeast Asia (SEA) and the Middle East and North Africa (MENA).

Marketing 147

Marketing Outdoor Apparel Accessories 147

Retail Focus

MARCH 27, 2023

Pop-up experiences that last a few days or several months have been around for the last decade, but post-Covid we have seen a huge increase in this form of retail which is in large part driven by the increase in D2C brands looking to explore physical interaction with their audiences. Measuring success.

Marketing 245

Marketing Location Finance Consumer 245

Inside Retail

AUGUST 29, 2023

It stands to reason that quick-service restaurants like Domino’s would be well positioned in a challenging economic environment, with consumers seeking affordable luxuries. The contributions are set to be felt by Domino’s workforce, with significant job cuts being flagged for the year ahead.

Net Profit 246

Net Profit Consumer Marketing Management 246

Inside Retail

MARCH 20, 2024

In an era marked by economic flux and shifting consumer preferences, the global retail landscape stands at a pivotal juncture, ripe with both challenges and opportunities. China is the world’s largest retail market, accounting for almost 50 per cent of global retail transactions. It was valued at $3.8

Retail Marketing 130

Retail Marketing Marketing Social Commerce Consumer 130

Retail TouchPoints

MARCH 6, 2023

Parisian Store Offers Glimpse into Claire’s Future The 1,200-square-foot Parisian store was designed in collaboration with Formichetti, who is currently serving as Claire’s Creative Director in Residence. Antoine will give visitors a peek into the “future of the brand.” Claire’s previewed the Paris store in a video on Instagram.

Grocer 280

Grocer Fashion Jewelry Location 280

Retail Focus

DECEMBER 10, 2021

Following another year of turbulence, it’s no surprise there is still a great deal of uncertainty in the retail industry. uplift in UK retail sales this year point to plenty of opportunities for firms to harness — with a further eight in 10 CEOs already looking forward to bigger gains in 2022. . Estimates of a 4.2%

Consumer 311

Consumer Shopping Promotions Fashion 311

Retail TouchPoints

NOVEMBER 13, 2023

August’s overall retail sales in the U.S. However, the overall data masks some key data points that may be of concern to retailers, including data showing declines in discretionary categories such as furniture (-1.0%) and sporting goods (-1.6%). And with less inflation, consumers will regain some spending power.

Consumer 280

Consumer Merchant Services Sporting Goods Promotions 280

Retail TouchPoints

MAY 8, 2024

When consumers click to branded ecommerce sites via paid search and social campaigns, they are forced to navigate a series of experience frustrations, such as the slow page loads that plague 40% of all site visits. Slow page loads are more than problematic — they strongly influence whether a customer ever seeks the brand out in the future.

Merchant Services 206

Merchant Services Advertising Customer Experience Marketing 206

Retail TouchPoints

MAY 24, 2023

Unsurprisingly, this has dramatically changed the shopper marketing landscape, and as a result, retail brands are being forced to rethink how they interact with consumers. For retail brands, trying to balance these factors is difficult. It’s also never been more challenging.

Consumer 247

Consumer Marketing Finance Shopping 247

Retail TouchPoints

APRIL 24, 2024

In fact, the entire space is designed to be frictionless. A full run of sizes is sprinkled throughout the store, so consumers can grab and step into their sizes without having to wait for an associate. She noted that the brand is “really leaning into style moving forward” during a conversation with Retail TouchPoints.

Wholesale 149

Wholesale Location Fashion Planning 149

Inside Retail

MARCH 27, 2024

Prior to joining the c-suite Fraser started her distinguished career in luxury retail apparel and fashion as a merchandising manager for Calvin Klein. Inside Retail : The Spring 2024 campaign seems to represent a milestone for Kate Spade New York. Are there any new handbag pillars or design elements that consumers can look forward to?

Accessories 250

Accessories Fashion Apparel Consumer 250

Retail TouchPoints

OCTOBER 16, 2023

However, as stringent consumer privacy laws like GDPR and CCPA make collecting customer data more difficult, brands are having to adapt their data collection strategies to adhere to new standards. These high-traffic shopping events don’t just present retailers with a chance to catapult profits.

Marketing 251

Marketing Consumer Shopping Customer Experience 251

Retail TouchPoints

MAY 15, 2024

Photo: Retail TouchPoints) One of two Sanrio feature walls at Miniso American Dream. Photo: Retail TouchPoints) A massive screen covers the ceiling in the center of the store with a banner of the top brands represented displayed on the back wall. A Chinese retail brand investing heavily in U.S.

Consumer 166

Consumer Location Marketing Planning 166

Retail TouchPoints

JUNE 27, 2022

Now RealEats will be available to GNC customers, both in stores and online, throughout the contiguous U.S. RealEats’ weekly meal delivery service features seasonal dishes that incorporate fresh, local ingredients and are designed to be both sustainable and nutritionally dense. billion in 2021 and is expected to reach $28.89

Consumer 226

Consumer Marketing ATS 226

Inside Retail

NOVEMBER 7, 2023

Not-for-profit store operator Community Enterprise Queensland (CEQ) is the sole grocery and retail provider for many remote communities located across northern Queensland and the Torres Strait Islands. If an ATM machine breaks down [in the city] it would probably involve a $1,000 repair, which can be completed on the same day.

Kiosk 277

Kiosk ATS Supermarket Location 277

Inside Retail

FEBRUARY 11, 2024

With almost 30 years of experience in one of the biggest and most rapidly evolving retail sectors, Piyush Jain, chief executive officer of the beauty incubator Maesa, understands the cosmetics and fragrance industry on a deeper level than most. Inside Retail : You have been in the beauty and fragrance industry for over 26 years.

Consumer 130

Consumer Fulfillment Planning ATS 130

Retail TouchPoints

AUGUST 19, 2021

Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. In fact, 58% said school would be a bigger deal this year and 56% said they are more excited about shopping for back-to-school items this year. Orschell explained that before the Delta variant hit the U.S.,

ATS 298

ATS Markdowns Consumer Social Commerce 298

Retail Focus

DECEMBER 14, 2023

Competition is fierce in the retail sector as traditional brick-and-mortar businesses face the digital revolution. Data is key for all-sized retailers, not only to assess how far they’ve come but to provide a clear direction for the future. Once all of these factors are assessed, only then will forecasting be accurate.

Payment Services 147

Payment Services Finance Promotions Management 147

Retail Focus

FEBRUARY 21, 2024

To put it simply, there is no escaping the subject of sustainability in retail. If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages.

Shopping 162

Shopping Visual Merchandising Returns Supermarket 162