Retail TouchPoints

SEPTEMBER 30, 2022

Recessions bring a change in consumer behavior, but they don’t mean customers stop going to stores altogether. Crafting in-store advertising with these concerns in mind can lighten the anxiety of comparison shopping for consumers while ensuring retailers aren’t leaving money on the table. Capitalizing on In-Store Advertising.

Marketing 288

Marketing Promotions Advertising Comparison Shopping 288

Retail TouchPoints

JUNE 28, 2022

Shoppers want to feel seen and have their financial challenges recognized, and that’s only possible with careful analysis of customer data. They should] take that data and put it to use to automate the customer experience to drive insights into what consumers really prefer and what they will engage with. During The Kroger Co. ’s

Consumer 285

Consumer Promotions Comparison Shopping Shopping 285

Retail TouchPoints

MAY 5, 2021

Learning about the different models, comparison shopping, getting price quotes, looking into features — all of that’s happening online, prior to the actual transaction, which then the consumer goes to do in person. Overcoming Last Mile and Return Hurdles. and the actual sale takes place through those regulated companies.

Returns 278

Returns Consumer Marketing Comparison Shopping 278

Retalon

AUGUST 20, 2019

This is because today’s competitive advantage in retailing can often come down to the customer experience. Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. Creating a Consistent and Unified Customer Experience. – Promotional media performance.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

AUGUST 20, 2019

This is because today’s competitive advantage in retailing can often come down to the customer experience. Plus, going into a retail store significantly reduces the potential for returns and increases upsell opportunities. Creating a Consistent and Unified Customer Experience. – Promotional media performance.

Fulfillment 32

Fulfillment Comparison Shopping Markdowns Promotions 32

Retalon

SEPTEMBER 11, 2020

For example, most retailers order too much of the wrong products and then rely on discount promotions and clearance pricing to fix the resulting inventory problems. Those problems rarely occur when retailers start by asking the right question: “What is the true customer demand for all of our products?”.

Payment Services 41

Payment Services Promotions Accounting Fulfillment 41

Retail TouchPoints

JUNE 8, 2021

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. More Repeat Business: The happier the customer, the more likely they’ll return for another purchase. Other shipping promotions can be just as tempting to consumers.

Shipping 184

Shipping Checkout Fulfillment Comparison Shopping 184