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David’s Bridal to Debut New Store Format Designed for One-on-One Customer Experiences

Retail TouchPoints

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. The planned upgrades follow soft launches of the concept earlier this year in Torrance, Calif., West Chester Township, Ohio, Lexington, Ky. and Cool Springs, Tenn. ”

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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

DTC retailer Faherty Brand is implementing the NewStore Omnichannel Platform to unify its digital and physical retail operations as the company plans to expand its brick-and-mortar footprint across the U.S. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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Experiential in-store shopping is this season’s must have according to 93% of European fashion retailers

A1 Retail

Used to fast, convenient online experiences, fashion consumers are demanding efficient in-store shopping, seamless customer service and exciting real-world experiences. Planning to use technology to empower store associates to become concierge-like consultants was seen as a priority for 59% of retailers.

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Chico’s Taps the Power of Personal Connections to Virtually Connect Associates and Shoppers

Retail TouchPoints

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device.

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Revealed: Raffles’ strategy to lure back in luxury customers

Inside Retail

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We

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‘We are in the Business of Emotions, Not Transactions’: Exclusive Q&A with Neiman Marcus Group CTO Bob Kupbens

Retail TouchPoints

Responding to its customers’ desire for a more enhanced, elevated and personalized luxury experience, NMG announced plans to invest more than a half-billion dollars in digital technology over the next three years , through acquisitions like its recent purchase of Stylyze , partnerships and building out capabilities internally.

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CallisonRTKL releases its Retail 2022 Forecast

Retail Focus

Global architecture, planning and design firm CallisonRTKL has released its Forecast 2022 report – looking at the accelerators, disruptors, and constants shaping the built retail environment in the year to come. It’s all about the Anti-Narrative Narrative,” predicts CallisonRTKL. Tempur-Pedic (New York City). Tempur-Pedic (New York City).