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Ecommerce in 2025: How Data Quality Powers Growth and Customer Satisfaction

Retail TouchPoints

Ecommerce businesses can better understand and serve their clientele when interactions are powered by clean customer data. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand. This sponsored content is brought to you by Melissa.

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Don’t Fall Victim to a Cyber Attack: A Shopper’s Guide to Cybersecurity

Retail TouchPoints

And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices. It’s a way to treat ourselves, and to indulge in a little luxury.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

Also, if you remember, at the time places like Amazon were really focused on shipping out toilet paper and hand sanitizer, so we gained some share from places that just weren’t prioritizing beauty, especially prestige beauty. RTP: How is Sephora maintaining the quality of its customer experience on these third-party platforms?

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Key Strategies to Improve Your Retail Company’s Online Customer Journey and Increase Customer Retention

Retail Focus

This can ideally lead to long-term customer retention and improve the profitability and efficiency of your business processes. They could also customise their discount offers and sales to specifically offer savings and deals on brands that they know are especially popular with their clientele.

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Retail Technology Show’s 2022 Innovation Awards shortlist is announced

A1 Retail

Blending off-line and on-line buying journeys seamlessly on one unified commerce platform, it enhances customer experience and ensures retailers never miss a sale. InVue – (Stand 6E48) – Shortlisted for its NE360 mobile payment solution, which offers freedom and flexibility to retailers when choosing payment systems.

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Retail Technology Show’s 2022 Innovation Awards shortlist is announced

365 Retail

Blending off-line and on-line buying journeys seamlessly on one unified commerce platform, it enhances customer experience and ensures retailers never miss a sale. InVue – (Stand 6E48) – Shortlisted for its NE360 mobile payment solution, which offers freedom and flexibility to retailers when choosing payment systems.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Shoppers have readily adjusted to the “new normal,” whether it’s a higher reliance on e-commerce, a surge in-home delivery, rapid adoption of curbside pickup, an increase in contactless payment, or other modifications in their behavior. Here Are The Ten Emerging Retail Trends We Predict For 2022.