article thumbnail

Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. But that’s only part of the story.

article thumbnail

15 Return Policy Examples

Small Biz Trends

A return policy can save business owners, their employees and their customers (both traditional clientele and online shoppers) plenty of headaches by defining when and how items can be returned or exchanged. The precise formula will vary by store, and whether or not the merchant has eCommerce stores or a brick-and-mortar location.

Returns 122