Retail TouchPoints

NOVEMBER 3, 2022

David’s Bridal will showcase personalized service and inclusivity with a new store format in approximately 30 locations, including 12 all-new shops, in 2023. Select locations will include a Little White Dress Boutique and Flower Girl Shop, as well as a “shimmer and shine” shop that houses designer shoes and accessories.

Customer Experience 211

Customer Experience Clienteling Boutique Accessories 211

Retail TouchPoints

OCTOBER 27, 2021

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties. ” . ”

Clienteling 147

Clienteling Drop-Shipping Inventory Management Shipping 147

Inside Retail

SEPTEMBER 7, 2023

“This success can be attributed to ongoing strategic efforts in refreshing the retail mix, enhancing offerings, and complementing them with effective marketing campaigns,” he told Inside Retail. This approach, built upon over 15 years of research, merges traditional and digital shopping experiences to continually attract and engage visitors.

Clienteling 130

Clienteling Inventory Management Shopping Fashion 130

Retail TouchPoints

MAY 24, 2021

When women’s apparel retailer Chico’s first sought to modernize its retail experience, the goal was to offer customers a more robust, personalized shopping experience and the ability to engage with its associates anywhere, and on any device.

Clienteling 179

Clienteling Boutique Checkout Shopping 179

Retail TouchPoints

FEBRUARY 12, 2024

Shopping is one of life’s simple pleasures. And in today’s day and age, shopping online has never been easier — with targeted ads, free shipping, free returns, stores built into Instagram or TikTok, logins saved on your browser and payment information saved on your devices.

Shipping 216

Shipping Clienteling Returns Shopping 216

Retail Minded

JULY 9, 2021

This post highlights some of the marketing strategies businesses can deploy to not find new customers and keep existing ones. Let’s face it; technology opened a myriad of marketing channels and so did the pandemic. The social distancing restriction for example meant that more people are shopping online than in brick-and-mortar stores.

Marketing 98

Marketing Clienteling Merchant Services Advertising 98

Retail Focus

MARCH 16, 2023

Ensuring that treatment areas remain hidden from the shop’s front view, the design respects the modesty preferences of Myriam K’s customers. Parisian-born, female-owned hair salon Myriam K has teamed up with Formroom to create a unique and luxurious space for their new salon located in the heart of Dubai.

Clienteling 147

Clienteling Fashion Location Marketing 147

Retail TouchPoints

APRIL 1, 2024

In today’s increasingly globalized market, multilingual support is no longer a luxury but a necessity for online retailers to deliver exceptional customer experiences (CX), successfully serve and grow their customer bases, increase sales and thrive in a competitive landscape.

Customer Experience 274

Customer Experience Clienteling Customer Retention Accounting 274

Inside Retail

JULY 19, 2022

It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We Attracting crowds.

Clienteling 130

Clienteling Supermarket Shopping Specialty Retailers 130

Retail Gazette

MAY 16, 2024

The retailer noted the impact of the tourist tax, highlighting that UK performance continues to be driven by “domestic clientele with minimal return of tourist spending due to the lack of VAT free shopping”. For the year ahead, Watches of Switzerland expects adjusted EBITDA to rise between just 0.2 – 0.6%.

Returns 57

Returns Boutique Clienteling Wholesale 57

Retail Focus

APRIL 4, 2024

A discerning global clientele has consistently been captivated by the allure of premium and luxury brands. Furthermore, the premium and luxury industry has experienced remarkable growth and prominence, due to an increasing number of affluent consumers and an expanding global market.

Clienteling 147

Clienteling Supply Chain Management Customer Experience Consumer 147

Retail TouchPoints

AUGUST 18, 2022

Once reserved for an ultra-affluent clientele with disposable income to spend on shopping trips in the world’s most fashionable cities, the luxury category is undergoing a significant transformation. Luxury brands must identify virtual tools that will relay their stories authentically for their discerning clientele.

Clienteling 244

Clienteling Payment Services Boutique Promotions 244

Inside Retail

DECEMBER 7, 2023

According to Statista , a German online platform that specialises in data gathering and visualisation, the global market for the use of AI in retail was valued at about $4.84 By 2028, the market is expected to grow continuously to reach $31.38 billion in 2021. It reinforces that it’s urgent to carefully regulate this space.”

Clienteling 130

Clienteling Marketing Shopping Consumer 130

Retail Focus

NOVEMBER 22, 2023

The holiday season’s magical air of celebration and joy influences how people shop and engage with brands. Luxury pop-up stores become essential brand levers amid the bustling atmosphere, presenting a distinct and enchanting shopping experience for consumers.

Jewelry 162

Jewelry Shopping Clienteling Boutique 162

Inside Retail

SEPTEMBER 26, 2022

The Shoppes creates a unique place for visitors to stay, shop, eat and play all under one roof. Our strong ‘premium to luxe’ positioning also sets us apart, allowing us to retain, acquire and grow our clientele base, especially ultra-luxe shoppers,” she added. Holding on to customers. Important observations. The role of e-commerce.

ATS 130

ATS Clienteling Shopping Boutique 130

Retail TouchPoints

JULY 9, 2020

Leading into the pandemic, the luxury category had a positive outlook, according to Bain , with the overall market growing by 4% annually, and reaching an estimated $1.5 China’s influence on the luxury market is significant, accounting for 35 % of luxury purchases worldwide, according to Willersdorf. trillion in current exchange rates.

Clienteling 246

Clienteling Consumer Accounting Boutique 246

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 281

Consumer Department Stores Shopping Clienteling 281

Retail Minded

FEBRUARY 20, 2023

Contactless shopping, delivery, and curbside pickup — once a public health necessity — have now turned into conveniences many consumers regularly expect. This is just one of the many ways shopping has evolved. Our tips for retail marketing will help you level up in 2023 for better sales and happier customers.

Retail Marketing 52

Retail Marketing Marketing Payment Services Shopping 52

Retail TouchPoints

JANUARY 20, 2022

For most types of consumer retail stores, the pandemic scared regulars away, diminished traffic from visitors, altered consumer preferences, snapped formerly reliable supply chains and required dramatic shifts in the way stores serve their clientele. Vishal Patel is VP of Product Marketing and Technology at Ivalua.

Merchant Services 220

Merchant Services Clienteling Shipping Inventory Management 220

Inside Retail

FEBRUARY 14, 2024

Australia’s facial injectable market was estimated to be worth US$2.6 Leading players in the space include Silk Laser Australia, Australian Skin Clinics and Laser Clinics Australia, which have made injectables, such as filler and Botox, widely available on the high street and in shopping centres.

Clienteling 130

Clienteling Marketing Planning Consumer 130

Retail Focus

JANUARY 6, 2022

Technology within the physical store will focus on digitising operations and enabling employees to deliver a more personalised shopping experience where product advice and brand advocacy come across with greater authenticity. We are likely to see this type of initiative come into other markets such as the UK and Europe.

Fulfillment 246

Fulfillment Clienteling Location Consumer 246

Retail Minded

MARCH 16, 2024

With real-time analytics, retailers can swiftly adapt to market changes — an essential tactic in today’s fast-paced shopping environment. Enhanced search capabilities mean better service, quicker problem-solving, and ultimately, a smoother operational flow that benefits both your team and your clientele.

Checkout 98

Checkout Inventory Management Clienteling Point of Sale 98

Inside Retail

MARCH 6, 2023

IR: Why do you think Australia is such a strong market for Tag Heuer? IR: How do you think the luxury jewellery market has changed in the last few years? IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.

Boutique 264

Boutique Wholesale Clienteling Point of Sale 264

Retail TouchPoints

FEBRUARY 3, 2022

This is the new critical form of engagement for brands that understand providing the same customer experience and in-person shopping experience via a digital medium is essential for survival moving forward. Social media marketing and mobile marketing go together like chips and dip.

Consumer 235

Consumer Clienteling Fashion Location 235

Retail TouchPoints

NOVEMBER 3, 2020

Consumers have taken shopping into their own hands — literally — with the use of ecommerce on mobile up 80%. The main messages: Lean in to clienteling, partnerships and regional ambassadors. A few key questions started the lunchtime conversation: Q: What’s the new purpose of brick -and-mortar retail?

Clienteling 190

Clienteling Returns Consumer Location 190

Inside Retail

JULY 26, 2022

Widely known as Japan’s most beautiful bookstore, Tsutaya has recently dipped its toe into Southeast Asia with the launch of its store in Malaysia in shopping centre Pavilion Bukit Jalil. More than just a shop. Positioned as more than just a mere shop, it was designed to offer a lifestyle experience.

Clienteling 246

Clienteling Planning Finance Shopping 246

365 Retail

OCTOBER 31, 2023

This EU-based operation aims to ensure a consistent and reliable service for Fortnum & Mason’s European clientele. The United States, currently the brand’s second-largest market following the UK, is also on the radar for potential expansion.

Clienteling 104

Clienteling Fulfillment Shipping Accounting 104

Retail TouchPoints

MARCH 21, 2022

The feedback from associates on CONNECT has been wholly positive as retail employees all over the market are hungry for digital tools like this to connect with their clients ,” said Severson. For example, some customers prefer to shop online but still value the in-store experience. million personalized looks. “

Clienteling 216

Clienteling Location Marketing Shopping 216

Inside Retail

JUNE 7, 2023

Steinway has also had to deal with other repercussions of the pandemic, such as supply chain shortages, a tight labour market and increasing inflation. We take confidence in the fact that in Singapore and the Philippines, the population of the affluent continues to grow, and the luxury market has shown stability over time.

Clienteling 130

Clienteling Marketing Management Shopping 130

Inside Retail

NOVEMBER 25, 2021

In recent years, there has been a significant boom in the opening of designer flagship boutiques in Australia, with many international luxury labels seeing Australia as an important market. When I am in buying mode, I am always thinking about whether the collection will resonate with my clientele.

Fashion 130

Fashion Boutique Clienteling Planning 130

Retail Focus

NOVEMBER 28, 2022

Many brands have taken one step further to focus on clienteling services to offer personalized experiences. To conclude, brands that aimed at investing more in the social variable have replicated the experience of shopping with friends through devices, like squad shopping and group buying. . Engaging the senses.

Customer Experience 246

Customer Experience Management Payment Services Clienteling 246

Retail Minded

MAY 8, 2024

Retail: High foot traffic regions, such as city centers, shopping malls, or busy streets, are essential for retail establishments. Service-oriented: If you have a salon, repair shop, or consulting center, it’s recommended to choose your business location based on target audience convenience.

Location 52

Location Clienteling Sporting Goods Operating Expenses 52

Retail TouchPoints

JUNE 28, 2023

But if you’re not fully connecting inventory, orders and customer information, nothing else is going to work,” said Dave Bruno, Director of Retail Market Insights at Aptos , in an interview with Retail TouchPoints. I’ve chased the FOMO stuff when I was at Foot Locker and Adidas…it’s easy to chase stuff that’s frothy. “Do

Consumer 235

Consumer Clienteling Kiosk Marketing 235

Retail Focus

NOVEMBER 7, 2023

Hyperphysical experiences benefit retailers, particularly in appealing to the Gen Z audience, who seek more than just a transactional shopping process. The Hyperphysical Retail Revolution Hyperphysical retail is an innovative concept, heralding a new era in the world of luxury shopping. Hyperphysicality is not a temporary trend.

Clienteling 147

Clienteling Store Layout Shopping Inventory Management 147

I Vend

MAY 25, 2021

Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Use proximity (hyperlocal) marketing to send an offer to loyalty program members who are close by the retail store, reminding them to pay you a visit.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

Retail TouchPoints

OCTOBER 13, 2022

After all, there are so many channels and touch points available that can help brands acquire new customers, test new markets and expand their reach. But just because they had a great idea to start doesn’t make them the de facto target market. Reaching an international clientele is a major milestone for any brand.

Wholesale 233

Wholesale Consumer Clienteling Location 233

Inside Retail

OCTOBER 24, 2021

Andrew Hicks, Woolworths chief marketing officer said the aim of the podcast is to to highlight the critical role farmers play in feeding the nation. Podcasts are an easy to access platform for our customers or listeners who already lead busy lives, and can be enjoyed while they commute, do their weekly shop, or while on their walk,” he said.

Clienteling 245

Clienteling Supermarket Marketing Advertising 245