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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.

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How RM Williams boosts efficiency with its unified commerce platform

Inside Retail

This acquisition paved the way for RM Williams’ most significant digital investment yet, encompassing a comprehensive overhaul of its e-commerce platform, marketing strategies, and store systems. When we set about this project, it was to look at the way we connect with our customers.

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Poshmark Rolls Out New Tools to Help Brands Connect with its 80M Users

Retail TouchPoints

Now the offering is open to brands and retailers of all sizes, enabling them to engage more deeply with the platform’s 80 million users through limited-time product drops, one-to-one clienteling and Posh Parties. ”

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5 Ways To Boost Your Retail Business Productivity Through AI

Retail Minded

Uncovering Hidden Efficiencies: AI-Driven Inventory Management Inventory management is the backbone of retail, and AI sharpens this critical function. Implementing AI into your inventory system means smarter purchasing decisions and improved turnover rates.

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Suria KLCC’s CEO Andrew Brien on the importance of innovation in retail

Inside Retail

“This success can be attributed to ongoing strategic efforts in refreshing the retail mix, enhancing offerings, and complementing them with effective marketing campaigns,” he told Inside Retail. Such actions resoundingly echo our mutual commitment to waste reduction and responsible inventory management,” Brien added.

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A Retailer’s Guide to Preparing Your Warehouse for Ecommerce Success

Retail TouchPoints

The increased volume of single-item orders has pushed them to introduce software tools such as a warehouse management system (WMS) to help satisfy demand while maintaining profitability. However, not having an ecommerce channel today will almost certainly guarantee losing market share and revenue. A (Tidy) Path to Success.

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Managing retail touchpoints for a positive customer experience in an omnichannel context

365 Retail

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context.