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Pacsun Taps External Partner to Streamline U.S. Fulfillment

Retail TouchPoints

fulfillment operations. The retailer has been investing heavily in its unified commerce strategy, including a new POS rollout that will support associate-driven clienteling, omnicart capabilities and customer-controlled fulfillment options.

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Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

Retail TouchPoints

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

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‘Surf Hippie’ Lifestyle Brand Faherty Unifies Physical and Digital Data to Enhance Omnichannel CX

Retail TouchPoints

The data is available in real time at the POS, empowering store associates to deliver seamless brand experiences with capabilities such as mobile checkout, endless aisle, store fulfillment, inventory management and clienteling. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “As

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In Bankruptcy, Brooks Brothers Explores Sale, Closes 50+ Stores

Retail TouchPoints

Appearing at Retail TouchPoints ’ Retail Innovation Conference in 2019 , CIO Todd Treonze said the company was implementing “buy anything, get it anywhere (BAGA)” fulfillment — a long-time aspiration for omnichannel retailers that has yet to be realized by most.

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WHAT IS FUELING THE REBIRTH OF PHYSICAL STORES?

Retail Minded

The key to this lies in not being distracted by the minutiae of how an order is necessarily placed, but rather, concentrating on where it ultimately gets fulfilled. 21 st century retailers need to understand that the store will remain a significant channel for generating revenue, customer engagement and fulfilment opportunities.

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4 Key Point-of-Sale Trends for 2024

Retail TouchPoints

The point-of-sale (POS) system has always been the one truly indispensable technology for any merchant, large or small. It’s also a useful architecture for adding CRM capabilities, for example “ensuring you can align a single view of the customer across multiple channels, and extending that into clienteling,” he added.

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Matching Tech to New In-Store Experiences: 6 Steps to Success

Retail TouchPoints

For example, fitting room technology, where you can access inventory in real time and check out right through the platform has to somehow end up back at the point of sale, on the website, the mobile app and everywhere else. All transaction elements and devices need to know about that product and about the consumer.”

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