Remove Clienteling Remove Customer Experience Remove Point of Sale Remove Promotions
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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

A discerning global clientele has consistently been captivated by the allure of premium and luxury brands. Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele.

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How Tag Heuer is evolving to stand the test of time

Inside Retail

Whilst people weren’t able to travel, they wanted to really spoil themselves and do something special, and we were able to create those experiences for our clients. IR: What role do collaborations play in enabling you to reach a new clientele? For us, that clientele side and customer experience is really key.

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Experiential in-store shopping is this season’s must have according to 93% of European fashion retailers

A1 Retail

Over half of fashion retailers (54%) say investing in digital tools and capabilities such as clienteling apps is a priority in the next 12 months, and the pay-off is clear: 84% of retailers who have deployed clienteling apps say they have seen an increase in the average order size of store transactions.

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2024 Industry Trend Guide

Storis

The Potential of Promotions The NRF found deals and promotions were top motivators for a 2% YoY increase in Cyber Week shoppers. can also bolster sales in 2024. Partnerships with local brands and influencers through store-within-store concepts or pop-up events can be strategic ways to cross-promote. Statista projects 94.7

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Increasing in person shopping in your retail store

I Vend

Start with the customers you know Harness the information in your customer loyalty program and focus first on the customers who already have history of shopping with you. Put on an event create a retail experience that the shopper can only have in store. Or a ‘shop and dine’ experience with a local restaurant.

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How Retailers Overcome Challenges of Seasonal Demand

365 Retail

This can be achieved by: Offering discounts or promotions Upgrading product presentations Loyalty programs encourage repeat purchases by offering special deals. Point-of-Sale Systems POS systems can be beneficial tools for retailers navigating seasonal demands as they offer valuable insights into customer behaviour patterns.

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New Research: Retailers Plan to ‘Invest Their Way’ Through Impending Recession

Retail TouchPoints

This year the report was co-commissioned in partnership with a number of Mercaux’s fellow members of the MACH Alliance , a nonprofit dedicated to promoting open tech ecosystems, including Fluent Commerce , comme r cetools and Or i um. Spain, Italy and France as well as the Benelux and Nordic countries.

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