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The Boon and Bane of Self-Checkout for Retailers

Retail Wire

Retailers appreciate the allure of self-checkout. However, the elevated rate of inventory shrinkage is a pressing concern in the retail industry.

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Co-op lost £70m to shoplifting in 2023 as it uses AI to stop self-checkout theft

Retail Gazette

Retail crime cost The Co-op £70m last year, according to food managing director Matt Hood, as the mutual turns to AI to stamp out theft at self-checkouts. Hood said despite evidence pointing to the fact that self-checkouts do lead to an increase in shrinkage, he would not strip them out of stores as they make “convenience more convenient”.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Self-Checkout/Roaming Checkout. Versions of self-checkout are already in play for grocery, big box and a variety of other stores, mostly to reduce wait times at registers. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store.

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5 Real-World Ways 5G Will Transform Retail

Retail TouchPoints

Fast, Frictionless Checkout. The Hard Rock Stadium Express Shop in Miami features “grab and go” checkout tech from AiFi powered by Verizon 5G. The higher bandwidth/lower latency combination will also lead to enhanced frictionless checkout experience. Supply Chain Optimization.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings. Tractor Supply Co.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

The versatile solution increases inventory traceability to the item-level, and as a result, facilitates smart mirrors in fitting rooms, checkout-less shopping, social media integration, and indoor mapping through smartphones. The adoption of RFID technology also allows retailers to reduce the friction at checkout points.

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Zebra Technologies releases 16th Annual Global Shopper Study

Mass Relators

Consumers Dialing into Digital Checkouts Since 2020, the number of shoppers who favor digital payment applications have increased substantially; solutions like ZebraPay align with this trend. In fact, 80% of surveyed consumers expect retailers to use the latest technology, and seven in 10 say it improves their shopping experience.