Retail TouchPoints

DECEMBER 18, 2024

Clarks decided to use the opportunity to shift to a MACH (microservices, API-first, cloud-native and headless) platform. had operated in its silo, the UK in its silo, even the UK outlet in its silo, Europe in its silo, recounted Neighbour in an interview with Retail TouchPoints. Tackle checkout first.

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Payment Services Checkout Point of Sale Management 262

Retail TouchPoints

MAY 11, 2023

Machine learning-powered ecommerce payments provider Rokt has launched Rokt Payments Marketplace. The tool is designed to enable ecommerce businesses to unlock a new revenue stream on their payment page by presenting shoppers with relevant credit card and payment-related offers in a customizable and native placement.

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Payment Services Checkout ATS Consumer 270

Retail TouchPoints

APRIL 25, 2025

In these times, seamless operations are essential for maintaining a competitive edge, and at the heart of this is secure, reliable connectivity. Retail businesses are no longer self-enclosed entities where everything revolves around a checkout and some inventory management software. Similarly, Kroger Pharmacy in the U.S.

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Payment Services Inventory Management Checkout Store Layout 147

Retail Focus

MARCH 20, 2025

Over the past decade, the payments environment has experienced significant upheaval, driven by swift technical improvements. Innovations such as contactless cards, mobile wallets, blockchain, and real-time payments are transforming transaction methods for consumers and companies.

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Payment Services Checkout Clienteling Finance 130

Retail TouchPoints

NOVEMBER 5, 2024

consumers abandon a purchase and stop accessing an online service because they can’t remember their passwords 4.76 As a retailer, your login process affects customer behavior and loyalty. The amount of mental processing power needed to use your site affects how easily users find content and complete tasks.

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Payment Services Customer Retention Accounting Checkout 298

Retail TouchPoints

OCTOBER 21, 2022

That inherent distaste for the transaction phase is one reason payment companies are so eager to expand into other parts of the shopper journey. Embedded finance has become big business: McKinsey estimated that the sector reached $20 billion in revenue in the U.S. Denise Leonhard, VP and GM, Venmo.

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Merchant Services Payment Services Checkout Finance 338

Retail TouchPoints

APRIL 10, 2023

Regional payments can be complex. For retailers and regional payments, consumer payment preferences play one piece, while checkout optimization and diversification play another. Target consumers’ regional payment preferences. Payments have come a long way over the last few decades. trillion by 2026.

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Payment Services Merchant Services Checkout Consumer 264

Retail TouchPoints

MAY 2, 2025

Payment providers are banking on the fact that millions of people will soo n rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping and they want in on the action. These agents will need to be trusted with payments, not only by users, but by banks and sellers as well.

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Payment Services Merchant Services Consumer Checkout 173

Retail TouchPoints

FEBRUARY 9, 2022

retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

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Payment Services Point of Sale Checkout Consumer 299

Retail TouchPoints

DECEMBER 11, 2024

Amazon has launched a new service Amazon Autos in partnership with Hyundai. The streamlined, end-to-end online experience includes vehicle search, trade-in valuation, transparent haggle-free pricing, financing options and online checkout. Customers in 48 U.S. in a statement.

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Retail TouchPoints

SEPTEMBER 10, 2021

Why is payment orchestration suddenly getting so much attention? Payment orchestration is no longer optional. Surprisingly, how retailers manage and handle payments has not changed; it’s decisively stuck 20 years in the past. To ultimately transform, retailers need flexible, scalable and customizable payment infrastructure.

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Payment Services Checkout Accounting Fulfillment 237

Inside Retail

JUNE 9, 2021

A year on from the introduction of payment platform Flypay to Coles Liquor websites, including Liquorland, Vintage Cellars and First Choice Liquor, the digital wallet has now been expanded to grocery shoppers through Coles Online. Customers can also redeem points through the platform. Exciting time’.

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Payment Services Merchant Services Checkout Supermarket 258

Retail TouchPoints

JULY 5, 2023

As the online payments industry continues to evolve, new digital wallet solutions, such as mobile payment apps and e-wallet platforms, are becoming increasingly popular and reshaping the way consumers transact. 4 Pros of Digital Wallets Some of the advantages of digital wallet payment options include: 1.

Merchant Services 279

Merchant Services Payment Services Checkout Consumer 279

Retail TouchPoints

APRIL 7, 2025

3D Secure (3DS) is an additional layer of cardholder security and authentication for online card transactions, and more and more large retailers are wanting to add it into their payments process. This not only expedites processing for legitimate customers but also more accurately flags fraudulent charges.

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Payment Services Checkout Consumer Accounting 162

Retail TouchPoints

APRIL 12, 2021

Foot Locker will offer in-store shoppers a more flexible and convenient checkout experience with the deployment of new technology across its 2,000+ U.S. “Integrating a safe and secure payment solution within our stores is key to achieving that. .

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Payment Services Checkout Customer Experience 299

Retail TouchPoints

MARCH 22, 2022

Reach , a combined payments, tax and fraud platform designed to improve handling of cross-border commerce transactions, has received $30 million in its latest funding round. The Reach solution powers transactions in 120 local currencies and local processing in more than 40 markets.

Merchant Services 276

Merchant Services Payment Services Checkout Consumer 276

Inside Retail

APRIL 9, 2025

Acrelecs 20 years of expertise in developing kiosks and self-service machines made the company a perfect acquisition, especially given the long relationship between the companies. The Flooid platform enables retailers to deliver seamless, consistent experiences across all channels whether online, in-store, or at the pump.

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Retail TouchPoints

OCTOBER 23, 2024

RFID uses electromagnetic fields to automatically identify and track tags attached to objects, offering retailers precise control over inventory and enabling real-time data analytics to enhance operational efficiency. These benefits lead to smoother operations and enhanced customer experiences, which in turn drive sales and satisfaction.

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Consumer Payment Services Inventory Management Checkout 275

Retail TouchPoints

DECEMBER 23, 2024

In its broadest and most straightforward definition, a digital twin is a virtual replica of a physical object, person or process that can be used to simulate its behavior to better understand how it works in real life, according to McKinsey. users aged 13 and older to buy physical items and receive a free virtual twin on the platform.

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Retail TouchPoints

SEPTEMBER 26, 2023

Mercedes-Benz owners in Germany can now start the fueling process directly from their vehicle and pay digitally by fingerprint with a new native in-car payment service, developed in partnership with Mastercard. An invoice is then sent to the customer by email.

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Payment Services ATS Checkout Customer Experience 264

Retail TouchPoints

APRIL 5, 2021

It has been a year of momentous change for the payments industry. For instance, cash usage waned even further this year amongst fears around the pandemic, leading to a coin shortage across the country that had many merchants pointing consumers to digital payments if they lack exact change.

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Merchant Services Payment Services Checkout Consumer 257

Retail Focus

MARCH 13, 2025

Retailers are adopting advanced technologies to improve customer interactions, streamline operations, and stay competitive. With advancements like AI-driven personalization and checkout-free shopping, the future of in-store technology is poised to completely revolutionize the way we shop.

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Payment Services Checkout Inventory Management Kiosk 147

Retail TouchPoints

AUGUST 16, 2021

Walgreens has introduced the myWalgreens Credit Card program, while supermarket chain Giant Eagle will start accepting PayPal and Venmo in-store as retailers continue expanding their payment options. Shoppers can apply for either Walgreens card in real time at checkout. Giant Eagle Seeks to Make In-Store Checkout Seamless.

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Payment Services Checkout Supermarket Accounting 264

Retail TouchPoints

NOVEMBER 19, 2024

The platform has kicked off the service in the alcohol category and will expand it to categories including beauty, electronics and more in the coming months. per month, offering $0 delivery fees and lower service fees on eligible orders. 20, 2024, select cards will be offered at a 5% to 10% discount.

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Merchant Services Shopping Payment Services Checkout 276

Retail TouchPoints

JANUARY 2, 2025

Walmart, Capital One End Contentious Credit Card Partnership (May 28, 2024) Retailers sought to take more control over their payment processes while expanding checkout options such as buy now, pay later (BNPL) , while Ebay debuted a Business Cash Advance offering that gives its sellers quick access to revenue-based loans.

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Payment Services Checkout Wholesale Consumer 278

Inside Retail

JULY 24, 2023

The trend towards using self-service and self-checkout (SCO) options in both retail and hospitality was already strong, but the pandemic sent it soaring. The same research found that 47 per cent of consumers choose different checkout options each time. The rise of small, modular self-checkout devices is changing the game.

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Checkout Payment Services Kiosk ATS 246

Retail TouchPoints

FEBRUARY 25, 2025

Clean, validated address data is an essential business asset that drives a smoother customer experience, reduces operational costs and minimizes errors. Shipping errors are reduced and checkout is easier, protecting the customers overall experience with your brand.

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Retail TouchPoints

FEBRUARY 4, 2021

Mercatus has launched SNAP EBT Online, an integration-ready ordering and checkout capability that allows U.S. grocers in eligible states to accept Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT) and EBT Cash payments as part of the Mercatus Integrated Commerce Platform.

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Payment Services Checkout Grocer ATS 179

Inside Retail

FEBRUARY 16, 2025

Supre, YD, and Midas exhibited the most distinct Overall Online Store Experience for customers among all retailers ranked by the Online CX Index, Australias first and only online retailer performance platform powered by real data. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

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Payment Services Checkout Drop-Shipping Shipping 130

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. Meanwhile, other companies are using AI to provide a more personalised shopping experience for customers by analysing their browsing and checkout history.

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Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JULY 14, 2021

The reality today is that businesses need to be online to maximize their profits; the FOMO (fear of missing out) is just too real. Using ecommerce platforms like Shopify , Wix or SnapBlooms is a no-brainer for small shops, but before signing on to one, you must know your niche industry and the available ecommerce solutions.

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Payment Services Checkout Customer Retention Management 264

Retail TouchPoints

FEBRUARY 3, 2023

Here are ways SMBs can create new revenue-increasing opportunities, maneuver through tricky market conditions and grow their online business throughout 2023. Have a simple checkout process. Simple and easy checkout processes are needed to seal the deal. Make customer service a priority.

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Retail Focus

APRIL 11, 2024

One area where efficiency can make a significant impact is in payment processing. With the rise of digital payments and fast-changing retail payment trends, merchants should adopt feature-rich payment solutions to streamline operations and enhance customer satisfaction.

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Payment Services Merchant Services Customer Experience Checkout 130

Retail TouchPoints

JUNE 13, 2024

Ebay has drawn a line in the sand when it comes to payments. After very publicly announcing last week that it would no longer accept American Express due to “unacceptably high fees,” today the online marketplace said it will be adding Venmo as a payment option in the U.S.

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Merchant Services Payment Services Checkout Marketing 280

Retail TouchPoints

NOVEMBER 2, 2020

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus.

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Inside Retail

FEBRUARY 16, 2025

Supre, YD, and Mecca exhibited the most distinct Overall Online Store Experience for customers among all retailers ranked by the Online CX Index, Australias first and only online retailer performance platform powered by real data. YDs one-page checkout also streamlines the process, removing the hassle for customers to place an order.

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Payment Services Checkout Drop-Shipping Shipping 130

Inside Retail

FEBRUARY 4, 2025

The numbers currently used to identify cards will be replaced with tokenisation and biometric authentication In 2022, Mastercard added biometric options enabling payments to be made with a smile or wave of the hand. Credit card numbers and payment details are often exposed in major data breaches affecting large and small businesses.

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Payment Services Telecommunications Accounting Checkout 162