Retail TouchPoints

JANUARY 28, 2022

Defined as data customers are willing to give to brands/retailers in return for discounts via a loyalty/rewards program or email, zero-party data is an oft-overlooked form of data collection thanks to its simplicity, but is now having a moment that will likely turn it into a permanent fixture in retail marketer’s toolkit.

Kiosk 239

Kiosk Outdoor Checkout Marketing 239

Retail TouchPoints

NOVEMBER 10, 2020

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. With travel restricted by COVID-19, these shoppers are highly likely to choose shipping directly to the gift recipient.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Inside Retail

SEPTEMBER 28, 2022

According to her, life is returning to what it was like pre-pandemic, with more families getting outdoors, schools back on regular timetables and play time becoming a priority once again. Normalcy is returning. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Coping with uncertainty.

Outdoor 130

Outdoor Returns Checkout Planning 130

Inside Retail

JANUARY 24, 2023

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

OCTOBER 12, 2020

Think pool tables, fitness equipment like Peloton, the latest video game consoles, specialized software, kitchen appliances and cooking tools, homebrewing kits, musical instruments, boats and other outdoor items. Unfortunately, many retailers fall short at checkout. Simplified return policies can reduce stress and costs.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Small Biz Trends

JULY 1, 2022

By placing counter displays near checkout counters, the chances of customers making impulse purchases increase dramatically. This basic spring clip countertop stand is ideal for impulse purchases at the checkout counter. SSWBasics Spring Clip Countertop Rack Double-Sided Display for Checkout Counter. Return policy.

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Checkout Jewelry Shipping Returns 111